Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Asanda  Zulu

Asanda Zulu

Nongoma

Summary

Highly experienced Reception Manager skilled in booking coordination and staff training. Expertise in customer service and complaint resolution enhances guest satisfaction and operational efficiency. Previous role as Sales and Marketing Representative contributed to sales targets through effective collaboration. Ready to leverage these competencies for advancement in hospitality management.

Overview

2
2
years of professional experience

Work History

Reception Manager

Gladman Zulu
Nongoma, South Africa
01.2024 - 03.2026
  • Coordinated bookings, appointments, and schedules to maximise efficiency and guest satisfaction.
  • Managed staff training and onboarding, training in tasks such as customer service techniques and reception best practices.

Sales and Marketing Representative

Khula electronics and construction
Nongoma, Nongoma
03.2024 - 08.2024
  • Collaborated with team members to achieve sales targets and contribute to store success.
  • Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.

Education

Certificate of Higher Education - Computer Literacy

Kingdom Varsity College
Nongoma
01-2023

Certificate of Higher Education - Science and Accounting

Mlokothwa high school
Nongoma
01-2022

Skills

  • Appointment scheduling
  • Front office etiquette
  • Customer service
  • Complaint handling
  • Staff training

Languages

English
Upper Intermediate
B2

Interests

  • Networking events
  • Content Creation
  • travelling

Timeline

Sales and Marketing Representative

Khula electronics and construction
03.2024 - 08.2024

Reception Manager

Gladman Zulu
01.2024 - 03.2026

Certificate of Higher Education - Computer Literacy

Kingdom Varsity College

Certificate of Higher Education - Science and Accounting

Mlokothwa high school
Asanda Zulu