Asanda Bara
Cape Town
Summary
To secure a challenging role in a professional environment, utilizing my skills and knowledge, strong work ethic, and willingness to take on new responsibilities to contribute to the success of the company.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Customer service consultant
Capfin
05.2016 - 09.2022
- Capturing and completing loan applications of clients telephonically
- Achieve good customer satisfaction survey scores
- Achieving operational productivity KPI's
- Update customer information on Captiv8 system
- Make and answer calls from customer in accordance with policy and procedure
Credit Controller
ITC Business Administrator
10.2015 - 04.2016
- Settling up the terms and conditions of the plan
- Dealing with internal queries and payments
- Ensuring customers to pay on time
- Negotiating repayment plans
Debt Collector
Anthony Richards and Associates
10.2014 - 05.2015
- Keep tracking outstanding debts
- Plan course of action to recover owed money
- Locate and contact debtors
- Negotiating payoff deadlines and payment loans
- Build trust with debtors
- Update account status and database regularly
Cashier
Pick n Pay
04.2014 - 09.2014
- Provide a positive experience with fair and courteous service
- Bags purchase if needed
- Collect payments by accepting cash or charge payments from customers and make change for cash customers
- Balance cash drawer by counting cash at beginning and end of work shift
Education
High School in Matric - undefined
Queens Park High School
Human Resource Management - undefined
False Bay College
01.2023 - 11 2023
Certificate in Higher certificate in Marketing - undefined
University of South Africa
Skills
Good time management
Being a quick learner
Multi-tasking
Working well in a team
Good communication
Timeline
Human Resource Management - undefined
False Bay College
01.2023 - 11 2023
Customer service consultant
Capfin
05.2016 - 09.2022
Credit Controller
ITC Business Administrator
10.2015 - 04.2016
Debt Collector
Anthony Richards and Associates
10.2014 - 05.2015
Cashier
Pick n Pay
04.2014 - 09.2014
High School in Matric - undefined
Queens Park High School
Certificate in Higher certificate in Marketing - undefined
University of South Africa