ANGELIQUE WILLIAMS
Medical Receptionist / Administrator
Cape Town
Summary
Experienced Receptionist and Administrator with 10 years of expertise in front-desk service, office support, and administrative coordination. Proven ability to manage multiple priorities with professionalism and attention to detail. Skilled in handling sensitive information, scheduling, document processing, and ensuring smooth office operations. Strong communication and interpersonal skills, focused on providing a welcoming and efficient experience for patients, visitors, and colleagues.
Overview
11
11
years of professional experience
4056
4056
years of post-secondary education
2
2
Languages
Work History
Receptionist
Dr Carol Willies Practice
09.2014 - Current
- Provide secretarial and receptionist support, screening and transferring calls, addressing inquiries, all while maintaining patient confidentiality.
- Ensure office equipment is functioning properly, manage office supplies and refreshments, safeguard and verify assets.
- Process daily invoices and formulate daily billing sheet.
- Provide operational assistance by performing advanced typing, drafting reports, monitoring submission deadlines, and responding to inquiries.
- Collecting and compiling required information for the practice manager and doctor.
- Coordinate the doctor’s appointments, manage meeting logistics, record minutes, and prioritize meetings and appointments based on urgency and importance.
- Assist with administrative tasks such as managing leave requests, tracking employee records, coordinating procurement, and preparing documents for signatures and approvals, ensuring accuracy and completeness.
- Provide financial and budget management support by tracking expenditure, assisting with submissions, monitoring budget discrepancies, and recommending necessary budget adjustments.
- Ensure efficient document flow and compliance with policies, safeguard records, and compile reports, while ensuring that all information is processed in accordance with relevant legislation and policies and within required deadlines.
Education
High School Diploma -
Zwaanswyk High School
Cape Town, South Africa 04.2001 - 01.2012
Business Management
False Bay College
Cape Town, South Africa 04.2001 - 01.2014
Online Human Resources Course - Human Resources
Open Training Institute
Online 01-2016
Online Diploma in Human Resources - Human Resources
ALISON (Advance Learning Interactive Systems Online)
Online01-2016
Skills
- Microsoft office
- Google workspace
- Office administration
- Verbal and written communication
- Scheduling and calendar management
- Data entry and database management
- Filing and document control
- Handling enquiries
- Medical software: Mede mass
- Medical software: Elixir Live
- Medical software: Goodx
Personal Information
ID Number: 9404020110081
Timeline
Receptionist
Dr Carol Willies Practice
09.2014 - Current
High School Diploma -
Zwaanswyk High School
04.2001 - 01.2012
Business Management
False Bay College
04.2001 - 01.2014
Online Human Resources Course - Human Resources
Open Training Institute
Online Diploma in Human Resources - Human Resources
ALISON (Advance Learning Interactive Systems Online)
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