Angelique Groenewald

Duties

• Provide BLS,ILS,ALS care to patients as needed
• Ensure operations vehicle is ready for the day
• Drug check of ALS drug bag and ALS events Bag
• Provide back up for crews needing ALS treatment
• Control and Distribution of drugs to ALS and ILS provider as need

Reference

Faigen Felix

Senior operations ECP (Immediate Medical)

Email:felix23hope@gmail.com

Cell: +27 72 054 3292

• Assess patients in need of care in a timely manner
• Provide first aid treatments according to health care guidelines and within scope of practice

References

EMS Mentor

Haroon Villet

Email:Haroonvillet28@gmail.com

Cell: +27 71 683 4747

EMS Mentor

Stephanes Fourie

Email:Stephanus.Fourie2@westerncape.gov.za

Cell: + 27 060 664 0425

• Generate 200+ outbound call as needed to provide proactive customer service or sales support service
• Employ active listening skills to accurately assess customer needs and provide appropriate solutions
• Utilize computer systems, database and other resources to research customer inquirers and respond appropriately
• Adapt quickly to changing demand in the call centre environment by adjusting workflows to meet new requirements
• Demonstrate excellent customer service skills and problem solving abilities to address customer enquiries and complaints in a manner
• Use database system to record note and call information

• Welcome clients and customer and manage Q-man ticket system directing customer to most appropriate consultant or technician depending on their needs
• Assist customers with cancellations of contracts or retain customer where possible providing different products or packages that may better suit their needs
• Increase sales revenue by promoting and enticing customer to our latest products and services packages offered in store
• Worked with management to ensure staff and store compliant stipulated rules and regulations for appropriate working conditions
• Organize and Merchandise products and information sheets on shelves

• Ensure that all ship passengers and other colleague wore PPE at all ties while performing test on the patients for the presence of COVID19 virus
• Document test result accurately and efficiently according to established protocols
• Demonstrate strong organizational skills by maintaining an efficient workflow throughout the entire process of testing throughs reporting results
• Escalate positive cases in a professional manner for further management

• Extract confidential patient information from patient call logs for the public health care system of the Western Cape to identify the targeted population of study
• Organized the necessary information into categories to ensure that the study data can be read in a simplified form
• Identify and highlight patients with missing information

• Advertise and promote our company clients products by enticing customers with their latest products and packages available

• Assist cooks for preparing food and serve customer as well as generally assisting other colleagues with their duties
• Assist with stock count after every shift
• Ensure that the workplace is always on par with necessary sanitary levels and neat