Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Software
Timeline
Generic

Anesu Ruswa

Research And Analytics Director
Johannesburg

Summary

Dynamic thought leader with a proven track record of leveraging cutting-edge research to shape business strategies and market solutions. Results-driven professional skilled in developing and executing impactful business strategies, optimizing processes, and enhancing team performance. Recognized for adaptability and effective collaboration, consistently delivering measurable outcomes in fast-paced environments. Strong communication and problem-solving skills support a commitment to fostering a productive and positive team culture.

Overview

14
14
years of professional experience

Work History

Service Level Director: Market Strategy and Understanding

Ipsos South Africa
10.2024 - Current
  • Lead and manage service delivery across Ipsos’ research projects, ensuring optimal client satisfaction and performance.
  • Develop and monitor KPIs for service level agreements (SLAs), ensuring adherence to quality standards and timelines.
  • Collaborate with senior leadership to align service delivery with strategic goals and business objectives.
  • Maintain strong client relationships, acting as the primary contact for service-related issues and performance insights.
  • Drive continuous improvement initiatives to optimize processes and enhance overall service quality and efficiency.
  • Industries: Market Research - Consumer Insights - Data Analytics
  • Skills: Client Management - Service Delivery Optimization - Stakeholder Engagement

Technology Research Lead

Entersekt
09.2023 - 05.2024
  • Research industry trends, products, benchmarks, and regulations with the CTO.
  • Provide market intelligence: market sizing, competitor analysis, and Total Addressable Market.
  • Analyze fraud and risk data using R and Stata; handle data collection, analysis, and reporting.
  • Create executive reports, manage client relationships, and liaise with research vendors.
  • Support strategy with research insights, identify R&D topics, and handle business intelligence inquiries.
  • Industries Researched: Financial Service - Technology - FinTech
  • Skills: Fraud analytics - Financial modelling - Stakeholder management
  • Role: Lead out all product and industry research for the organization

Research Lead- Africa

Accenture
02.2021 - 08.2023
  • Design and execute research projects in Africa.
  • Manage research needs with local consulting teams.
  • Implement innovative research methods for regional work.
  • Conceptualise, draft, publish and market thought leadership.
  • Act as a research ambassador and point of contact.
  • Industries Researched: Financial Services- Technology- Mining -Management Consulting
  • Skills: Thought leadership, Client liaison, Data analytics, R programming, Team Leadership
  • Role: Combining innovative research methods and industry expertise to transform trends into practical client solutions

Project Director

Plus 94 Research
10.2020 - 01.2021
  • Design and implement research instruments.
  • Monitor project execution, including fieldwork, data processing, and cleaning.
  • Compile logistical and project reports.
  • Present reports and thought leadership to clients, media, and executives.
  • Supervise Senior Project Managers, Project Managers, and Field Staff.
  • Industries Researched: Financial Services - Transport & Infrastructure - Tourism
  • Skills: Client interfacing, Team leadership, Project management, Market research
  • Role: Overseeing research projects from inception to completion.

Senior Project Manager

Plus94 Research
10.2019 - 09.2020
  • Prepare and present research proposals.
  • Manage the administrative process of a project.
  • Design and implement research instruments.
  • Monitor and manage data processing, logistical and final reporting.
  • Client retention and business development.
  • Industries Researched: Financial Services - Transport & Infrastructure - Tourism
  • Skills: Data analysis, R Programming, Presentations
  • Role: Overseeing research projects from inception to completion.

Post-Doctoral Research Fellow

Higher Education and Human Development Research-University of the Free State
01.2019 - 09.2019
  • Awarded a prestigious post-doctoral fellowship to publish on student poverty. My work particularly focuses on designing a multidimensional student poverty index
  • Industries Researched: Development Economics
  • Skills: Mixed methods research, Grant application, academic writing
  • Role: Awarded a prestigious post-doctoral fellowship to publish on student poverty. My work particularly focuses on designing a multidimensional student poverty index

Lecturer

Central University of Technology- Engineering Mathematics
07.2015 - 09.2019
  • Preparing and delivering Engineering Mathematics lectures. Grading tests and exams Working in research teams to publish
  • Industries Researched: Academia, Engineering
  • Skills: Public speaking, Research, Mentorship
  • Role: Part-time Lecturer

Lead statistics and research consultant

Boolean Metric
01.2013 - 09.2019
  • Data collection, cleaning and storage
  • Designing and presenting research methods workshops
  • Training in statistical software
  • Training survey design and management
  • Designing, monitoring and reporting on research projects
  • Industries Researched: Academia - Agriculture - Pharmaceutical
  • Skills: Consulting - Statistical software (R, SPSS, Stata, SAS) - Client Interfacing
  • Role: Statistics point of contact

Junior Lecturer

University of the Free State- Department of Actuarial Science
01.2012 - 06.2015
  • Preparing and delivering Mathematical Statistics and Actuarial Science lectures. Grading tests and exams Preparing and presenting conference papers
  • Industries Researched: Academia, Engineering
  • Skills: Public speaking, Research, Mentorship
  • Role: Part-time Lecturer

Education

PhD -

University of the Free State
12.2018

Post-Graduate Diploma - Management Practice

Henley Business School
08.2023

Certificate - Applied Business Analytics

MIT Sloan Executive Education
03.2021

M.Sc - Mathematical Statistics

University of the Free State
12.2014

BSc (Hons.) - Mathematical Statistics

University of the Free State
12.2012

BSc - Actuarial Science

University of the Free State
12.2010

Skills

  • Skills
  • Proficient in data analytics
  • Client relationship management
  • Proficient in qualitative and quantitative analysis
  • Strong verbal and written communication
  • Team management
  • Corporate strategy development
  • 7 Project Management
  • Strategic business oversight
  • Creative storytelling techniques

Affiliations

  • 1. Actuarial Society of South Africa (ASSA)
  • 2. The Association of South African Black Actuarial Professionals (ASABA)
  • 3. Oxford Poverty and Human Development Initiative Alumni (OPHI)

Software

R (statistical modeling, data analysis)

Stata

SPSS

Python

SAS

PostgreSQL

Excel

NVivo / ATLASti

Timeline

Service Level Director: Market Strategy and Understanding

Ipsos South Africa
10.2024 - Current

Technology Research Lead

Entersekt
09.2023 - 05.2024

Research Lead- Africa

Accenture
02.2021 - 08.2023

Project Director

Plus 94 Research
10.2020 - 01.2021

Senior Project Manager

Plus94 Research
10.2019 - 09.2020

Post-Doctoral Research Fellow

Higher Education and Human Development Research-University of the Free State
01.2019 - 09.2019

Lecturer

Central University of Technology- Engineering Mathematics
07.2015 - 09.2019

Lead statistics and research consultant

Boolean Metric
01.2013 - 09.2019

Junior Lecturer

University of the Free State- Department of Actuarial Science
01.2012 - 06.2015

Post-Graduate Diploma - Management Practice

Henley Business School

Certificate - Applied Business Analytics

MIT Sloan Executive Education

M.Sc - Mathematical Statistics

University of the Free State

BSc (Hons.) - Mathematical Statistics

University of the Free State

BSc - Actuarial Science

University of the Free State

PhD -

University of the Free State
Anesu RuswaResearch And Analytics Director