Anele Xesi

· Provided technical support, resolving IT issues to maximize productivity for team members.

· Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.

· Delivered assistance and support for team-based IT projects.

· Assisted in developing user-friendly interfaces for streamlined client experiences.

· Supported senior developers in implementing new technologies and refining existing systems.

· Conducted thorough testing of application features, ensuring functionality and reliability before deployment.

· Enhanced system security with implementation of updated firewalls and encryption methods.

· Developed comprehensive documentation for internal use, simplifying knowledge transfer among team members.

· Installing, Configuring, and troubleshooting new software applications on computers and networks

· Install and maintain well-functioning computer networks٫connections and cabling.

· Troubleshoot system failures and identify bottlenecks to ensure long term efficiency of network.

· Explore LAN infrastructure and detect actual or potential problems.

· Configure and maintain software٫ hardware and peripheral devices and run tests on a regular basis.

· Analyze network performance and find ways of improvement.

· Schedule upgrades and maintenance without deterring others from completing their own work.

· Perform regular data backups to protect the organization's information.

· Provide support to other employees on computer and network usage and offer comprehensive advice and instructions.

· Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.

· Optimized routing protocols to improve data transfer speeds across the organization's network infrastructure.

· Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.

· Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.

· Assisted with implementation and support of network monitoring tools.

· Created VPN infrastructure and allowed for secure remote connections.

· Coordinating with other IT Staff members to ensure that the projects are completed on time

Conducting network maintenance, including monitoring bandwidth utilization and configuring routers