Junior IT professional with hands-on experience in system development and process automation. During my YES Programme placement, I contributed to multiple enterprise projects including onboarding systems, policy distribution tools, and operational dashboards using React, TypeScript, and Supabase. Strong foundation in full-stack development with a focus on translating business requirements into functional solutions. Eager to continue developing technical skills while learning professional standards and best practices in a collaborative environment.
Overview
2
2
years of professional experience
Work History
IT Intern
The Automobile Association of South Africa
03.2025 - 10.2025
Designed and deployed 8 enterprise-grade platforms across HR, IT, compliance, procurement, and operations — collectively replacing R100M+ in vendor software value and reducing reliance on third-party SaaS.
Policy & Compliance Hub: Delivered an AI-powered system for policy distribution, safety induction, and contractor compliance with SSO, Teams, and access control integration — audit-ready for regulatory standards.
Onboarding & IT Asset Verification: Automated the employee lifecycle with digital forms, OCR-enabled asset verification, file uploads, and integrated workflows across PaySpace, Halo, and SharePoint.
Vendor Lifecycle Management: Streamlined procurement with automated B-BBEE scoring, CIPC/SARS validation, fraud-prevention rules, and vendor dashboards for compliance monitoring.
Workforce Analytics Dashboard: Built live HR analytics (headcount, DEI, attrition, leave liabilities) enabling C-level data-driven decision-making.
Technology Stack: Full-stack development in React, TypeScript, Node.js, Supabase, with API integrations (Twilio, Salesforce, PaySpace, Microsoft 365).
Cross-functional collaboration with CIO, HR, IT, and Operations to ensure scalability, compliance, and cybersecurity alignment.
Championed automation-first transformation, eliminating 1,000+ hours of manual work annually, centralising critical data, and enhancing operational efficiency.
Developed system documentation and user guides to support end-user training and adoption.
Participated in design reviews to ensure adherence to architectural standards and best practices.
Intern
Digital Vantage Solutions
01.2022 - 01.2023
AI Workflow Developer & Process Automation Analyst
Key Achievements:
- Automated 10+ business processes across sales, marketing, hiring, and client onboarding, reducing manual work by up to 70%.
- Developed AI-driven email outreach workflows that boosted open rates by 35% using GPT-powered personalization.
- Implemented CRM automations that improved lead follow-up speed by 50%, increasing conversion opportunities.
- Built a proposal generation system using Pandadoc and GPT that enabled consultants to create/send proposals in under 3 minutes.
- Led integration of Make.com and GoHighLevel to centralize workflows across outreach, client onboarding, and reporting.
- Automated hiring funnel using form-driven workflows, saving HR teams 10+ hours/week.
Case Manager - Incident Co - Ordinator at Automobile Association of South AfricaCase Manager - Incident Co - Ordinator at Automobile Association of South Africa
Member of the Board of Governors at Fuel Industry Association of South AfricaMember of the Board of Governors at Fuel Industry Association of South Africa
Labour Convenor:Provincial Elrc Branch at PSA - Public Servants Association of South AfricaLabour Convenor:Provincial Elrc Branch at PSA - Public Servants Association of South Africa