Andrew Edward Fillis
Train Assistant
3 Miles Road Middelburg,MP
Summary
Reliable Train Assistant with more than 5 years experience in train working rules and operations. Effectively supports section managers and teams within Transnet with good organizational and communication skills. Demonstrate positive attitude and commitment to customer satisfaction to produce high-quality work.
Overview
32
32
years of professional experience
Work History
Train Assistant
Transnet Freight Rail
05.2018 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Technician
Active Business Machines (Self Employed)
01.2010 - 04.2018
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
Technician
Karoo Office Equipment Centre
02.2008 - 01.2010
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
Technician
Copitech Copy Centre (Self Employed)
01.2005 - 01.2008
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
Technician
Karoo Office Equipment
03.2002 - 12.2004
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
Technician
Albany Business Machines
06.1999 - 03.2002
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
Technician
Advanced Business Systems
09.1996 - 11.1997
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
Technician
Karoo Office Equipment
09.1992 - 02.1996
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Explained diagnostic findings to customers and outlined repair or service options.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Education
High School Diploma -
Middelande Senior Secondary
Middelburg Eastern Cape 04.2001 -
Skills
Safety Mindset
undefinedTimeline
Train Assistant
Transnet Freight Rail
05.2018 - Current
Technician
Active Business Machines (Self Employed)
01.2010 - 04.2018
Technician
Karoo Office Equipment Centre
02.2008 - 01.2010
Technician
Copitech Copy Centre (Self Employed)
01.2005 - 01.2008
Technician
Karoo Office Equipment
03.2002 - 12.2004
High School Diploma -
Middelande Senior Secondary
04.2001 -
Technician
Albany Business Machines
06.1999 - 03.2002
Technician
Advanced Business Systems
09.1996 - 11.1997
Technician
Karoo Office Equipment
09.1992 - 02.1996
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