Andile Siphephelo Mthethwa
CCTV Operator
Richards Bay,KZN
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Central Command Center Supervisor
Bidvest Protea Coin
06.2023 - 04.2024
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
CCTV Operator
Bidvest Protea Coin
12.2020 - 06.2023
- Ensured data privacy compliance by strictly adhering to company policies and legal guidelines when handling sensitive video recordings.
- Watched both live and recorded video surveillance footage.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Improved overall safety within the premises by promptly reporting any observed security breaches or potential threats to management and security personnel.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Exhibited strong problem-solving skills by swiftly identifying and addressing any technical issues or malfunctions within the CCTV system.
- Wrote detailed reports of all security breaches and investigations.
- Monitored CCTV cameras and alarm systems for security breaches.
Education
High School Diploma -
04.2001 -
Skills
Time management abilities
Policy Enforcement
Multitasking
Decision-Making
Problem-Solving
Analytical Thinking
Certification
Security Grade A
Timeline
Central Command Center Supervisor - Bidvest Protea Coin
06.2023 - 04.2024
Security Grade A
01-2023
CCTV Operator - Bidvest Protea Coin
12.2020 - 06.2023
CCTV Surveillance and Body Language Course
07-2020
Mningi Secondary School - High School Diploma,
04.2001 -