Andile Anele Nonjabulo Shelembe
Professional Human Resources Administrator
Durban
Summary
A dedicated and adaptable Human Resources Administrator with progressive experience across human resources, legal support, data administration, sales, and customer service within the financial services environment. Proven ability to support end-to-end employee lifecycle processes, maintain accurate records, and uphold confidentiality and compliance standards. Brings a strong people-first approach supported by operational discipline, data accuracy, and cross-functional collaboration. Known for reliability, attention to detail, and the ability to thrive in fast-paced, high-volume environments while maintaining professionalism and service excellence.
Overview
3
3
Languages
8
8
years of professional experience
Work History
Human Resources Administrator
Mdalisu Investments (Pty) Ltd
07.2024 - Current
- Maintain accurate and up-to-date employee records and HR documentation.
- Provide administrative support to HR operations and management.
- Assist with disciplinary processes and documentation in line with company policies.
- Support employee relations initiatives and contribute to a positive organisational culture.
- Assist with onboarding, record management, and general HR compliance activities.
Master Data Administrator
Mdalisu Investments (Pty) Ltd
03.2024 - 06.2024
- Ensured data integrity, accuracy, and consistency across systems.
- Conducted data analysis to identify discrepancies and improvement opportunities.
- Supported the development and enforcement of data governance policies.
- Maintained database performance and assisted with data management strategies.
Legal Assistant
Mdalisu Investments (Pty) Ltd
10.2022 - 02.2024
- Maintained and organised legal files and sensitive documentation.
- Prepared court documents and provided administrative support to legal processes.
- Communicated with attorneys and clients regarding case updates and documentation.
- Ensured confidentiality, accuracy, and compliance in all legal correspondence.
Branch Supervisor & Office Administrator
Mdalisu Investments (Pty) Ltd
11.2021 - 09.2022
- Supervised branch staff and managed daily office operations.
- Reported operational performance to HR and senior management.
- Identified employee development needs and supported performance management.
- Assisted in resolving employee relations matters and workplace disputes.
- Trained new employees on customer service standards and operational procedures.
- Ensured compliance with organisational policies and procedures.
Sales & Service Consultant
Mdalisu Investments (Pty) Ltd
02.2021 - 10.2021
- Built and maintained strong client relationships.
- Assessed customer needs and recommended appropriate products and services.
- Educated customers on product offerings and sales processes.
- Delivered consistent customer service while meeting performance targets.
- Resolved customer queries and complaints professionally.
- Maintained accurate product knowledge and met sales targets.
Call Centre Agent
Mdalisu Investments (Pty) Ltd
11.2020 - 01.2021
- Conducted outbound and inbound sales calls and scheduled appointments.
- Generated leads and followed up with potential clients.
Waitress
Mustang Spur
08.2018 - 06.2020
- Delivered high-quality customer service in a fast-paced environment.
- Took orders, served food and beverages, and ensured customer satisfaction.
- Upsold menu items and made recommendations based on customer preferences.
Office / Site Administrator
Demazane Investment
03.2018 - 06.2018
- Managed general office administration and record-keeping.
- Prepared invoices, purchase orders, and monitored payments.
- Tracked timesheets and maintained equipment records.
Education
Basic Conditions of Employment Act -
SEESA
Durban Occupational Health And Safety -
SEESA
DurbanLeadership And Monitoring -
SEESA
DurbanDiploma - Human Resources (NQF Level 6)
Alison
Galway, Ireland01-2025
Customer Management-Banking - (NQF Level 5)
Bankseta
Durban, KZN01-2025
Skills
Human Resources Administration
Employee Records & Documentation Management
Employee Relations & Engagement
Disciplinary Process Support
HR Policies & Compliance
Data Analysis & Data Management
Customer Service & Client Engagement
Training & Development Support
Interview Coordination & Onboarding
Confidentiality & Attention to Detail
Time Management & Task Prioritisation
Communication & Active Listening
Problem Solving & Decision-Making
Computer Literacy (including Excel)
Timeline
Human Resources Administrator
Mdalisu Investments (Pty) Ltd
07.2024 - Current
Master Data Administrator
Mdalisu Investments (Pty) Ltd
03.2024 - 06.2024
Legal Assistant
Mdalisu Investments (Pty) Ltd
10.2022 - 02.2024
Branch Supervisor & Office Administrator
Mdalisu Investments (Pty) Ltd
11.2021 - 09.2022
Sales & Service Consultant
Mdalisu Investments (Pty) Ltd
02.2021 - 10.2021
Call Centre Agent
Mdalisu Investments (Pty) Ltd
11.2020 - 01.2021
Waitress
Mustang Spur
08.2018 - 06.2020
Office / Site Administrator
Demazane Investment
03.2018 - 06.2018
Diploma - Human Resources (NQF Level 6)
Alison
Basic Conditions of Employment Act -
SEESA
Occupational Health And Safety -
SEESA
Leadership And Monitoring -
SEESA
Customer Management-Banking - (NQF Level 5)
Bankseta