Dedicated and highly organised Administrative Support Professional with experience in office administration, customer service, document management, filing, scheduling, record keeping, and telephone communication. Proven ability to provide efficient administrative support, maintain accurate records, coordinate appointments, and communicate effectively with people from diverse backgrounds. Proficient in Microsoft Office applications and experienced in handling confidential information with professionalism, tact, and discretion. Committed to delivering excellent service and contributing to organisational success.
Hi, I’m
Andile Mkhulisi
Administrative Assistant | Receptionist | Office Support
Durban
Summary
Overview
3
years of professional experience
2
Customer Services Representative
Work History
Lazamo Holdings
Office support part time
01.2026 - 05.2026
Job overview
Key Responsibilities
- Provided administrative and office support to ensure efficient daily operations.
- Answered and directed telephone calls professionally.
- Assisted with filing, document management, and record keeping.
- Typed and prepared documents using Microsoft Office applications.
- Managed incoming and outgoing correspondence.
- Assisted with scheduling meetings and appointments.
- Operated office equipment including computers, printers, scanners, and photocopiers.
- Assisted with procurement and management of office stationery and supplies.
- Maintained confidentiality when handling company information and documentation.
Konecta
Customer Service Representative
10.2023 - 02.2026
Job overview
- Customer services Responding to customer’s queries.
- Troubleshooting smart meters, submitting meter readings, completing home move ins and out, billing breakdown, creating payment plans and collecting payments setting up direct debit.
- Booking smart meters and logging in complaints if there are any.
- Assisting consumers with their failed top ups for pay as you go meter.
Education
Global Project Specialist
Certificate from Advanced Computer And Business Management
05.2021
University Overview
- Advanced Computer and Business Management
- Introduction to Computers + MS - Word + Excel + MS - PowerPoint + MS - Acess + Internet + Email + Office Admin + Enterpreneurship + Business Management + Books
Skills
Office Operations Diary and Appointment Management Filing and Records Management Document Preparation and Typing Data Capturing and Record Keeping Meeting Coordination Minute Taking Invoice Processing Procurement and Stationery Control Communication & Interpersonal Skills Professional Telephone Etiquette Customer Service Excellence Verbal and Written Communication Stakeholder Liaison Active Listening Problem Solving Confidentiality and Discretion Computer Skills Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft
References
References
Senzo Khoza Manager at Konecta
Contacts : +27 73 746 3901
senzo.khoza@konecta.com
GET IN TOUCH!
GET IN TOUCH!
- Cell: ( 075 089 6889) / (+27) 73 378 9177
- Email: andilemkhulisi3@gmail.com
- Residential address: F1387 Inkwenkwezi Avenue Durban, 4359
Key Achievements
Key Achievements
- Over two years of experience providing customer and administrative support services.
- Developed excellent telephone etiquette and communication skills.
- Maintained accurate records and documentation with attention to detail.
- Successfully handled customer enquiries, complaints, and account administration.
- Demonstrated reliability, professionalism, and the ability to work under pressure.
- Built strong organisational and time-management skills through managing multiple responsibilities simultaneously
Personal Attributes
Personal Attributes
- Excellent Organisational Skills
- Professional and Reliable
- Strong Attention to Detail
- Good Interpersonal Skills
- Team Player
- Adaptable and Quick Learner
- Responsible and Trustworthy
- Ability to Maintain Confidentiality
- Strong Work Ethic
Timeline
Office support part time
Lazamo Holdings
01.2026 - 05.2026
Customer Service Representative
Konecta
10.2023 - 02.2026
Global Project Specialist
Certificate from Advanced Computer And Business Management
05.2021