ANATHI LYNETTE GCELU
Somatologist
26 Nqomonqomo Street, KwaDwesi, Port Elizabeth,Eastern Cape
Summary
Well-qualified somatologist familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
1
1
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Beauty therapist
Relax Spa @ Fire&ice, Protea Hotel
Cape Town
05.2022 - 10.2022
- The fire&ice hotel, During this time I was able to practice and improve my skills as a beauty therapist in a spa setting.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients on care processes and advised on further care and products.
- Designed skin, body and hair care packages for individual clients.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Followed up with customers to increase satisfaction with purchases and services.
Cashier/waitress
Simply Asia
Port Elizabeth
11.2016 - 02.2017
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Upsold additional products and services to customers, increasing revenue.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
Education
NDip In Somatology - Wellness Sciences
Cape Peninsula University of Technology
Cape Town 01.2020 - 11.2022
Skills
Waxing and hair removal techniques
Hot stone understanding
Holistic care techniques master
Cosmetic chemistry expert
Sales proficiency
Skin analysis
Manicures and pedicures
Esthetics
Customer consultation
Lash and brow maintenance
MS Office
Interpersonal Communication
Self-Motivated
Good Telephone Etiquette
First Aid/CPR
Flexible and Adaptable
Multitasking Abilities
Analytical and Critical Thinking
Timeline
Beauty therapist
Relax Spa @ Fire&ice, Protea Hotel
05.2022 - 10.2022
NDip In Somatology - Wellness Sciences
Cape Peninsula University of Technology
01.2020 - 11.2022
Cashier/waitress
Simply Asia
11.2016 - 02.2017