Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anathi Ngqundwana

Cape Town

Summary

Dynamic and results-driven professional with extensive experience in customer service at Rands Cape Town. Expert in menu knowledge and cash handling, I excel in enhancing guest experiences through effective communication and conflict resolution. Proven ability to collaborate with teams and deliver exceptional service, ensuring customer satisfaction and loyalty.

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Efficient Restaurant Waiter known for productivity and ability to complete tasks swiftly. Specialized in order management, customer service, and time management, ensuring smooth operations during peak dining hours. Excel at communication, teamwork, and adaptability, contributing to positive dining experiences and operational success.

Overview

9
9
years of professional experience

Work History

Restaurant Waiter

Rands Cape Town
Cape Town
09.2024 - 01.2025
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Assisted guests with making food and beverage selections.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Salesperson and Waiter

Thuli Restaurant
Cape Town
02.2021 - 07.2024
  • Reset store displays for special events and seasonal merchandise changes.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Operated register, handled cash and processed credit card transactions.

Consultant

Sun Cash Loans
Cape Town
02.2017 - 08.2020
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Analyzed complex information from multiple sources to identify patterns or trends.
  • Audited company's legal documents to verify compliant policies and procedures.

Youth Ambassador

Cava TB & HIV care
Cape Town
03.2016 - 01.2017
  • Maintained a database of prospective students for follow-up communications and updates about the university.
  • Facilitated meetings with key stakeholders to discuss strategies for engaging young people.
  • Delivered guided tours, presenting scripted information and answering questions.

Education

General High School Subjects - General Studies

Glendale High School
Cape Town
05-2016

Skills

  • Menu knowledge
  • Order taking
  • Cash handling
  • Customer service
  • Food safety
  • Table setting
  • Communication skills
  • Conflict resolution
  • Time management
  • Team collaboration
  • Sales techniques

Timeline

Restaurant Waiter

Rands Cape Town
09.2024 - 01.2025

Salesperson and Waiter

Thuli Restaurant
02.2021 - 07.2024

Consultant

Sun Cash Loans
02.2017 - 08.2020

Youth Ambassador

Cava TB & HIV care
03.2016 - 01.2017

General High School Subjects - General Studies

Glendale High School
Anathi Ngqundwana