Amos Sipho Mdhluli

• Assessed market conditions for potential opportunities and risk factors impacting promotional strategies.
• Developed engaging sales pitches to promote products and services of company.
• Resolved customer issues promptly, maintaining a high level of customer satisfaction and retention.
• Conducted in-depth needs assessments for clients, recommending tailored solutions to meet their requirements.
• Optimised sales methods to best acquire, develop and retain customers.
• Researched new products, market trends and technology to stay abreast with latest updates.
• Assessed customer feedback to refine sales tactics and enhance satisfaction.
• Prepared detailed reports on sales performance, presenting insights to senior management.
• Participated in sales training and workshops to amplify skills and leverage productivity.
• Exceeded sales quotas and obtained high-profit margins by using unique strategies to sell products.
• Implemented effective sales strategies to overcome competition and penetrate new market segments.
• Demonstrated products to show potential buyers benefits and advantages and encourage purchases.
• Conducted market research to guide product development and competitive positioning.

• Developed strategies to position business to shape and capitalise on emerging customer and market needs.
• Negotiated contracts and agreements with clients, optimising terms for both parties while maximising sales profitability.
• Developed innovative marketing campaigns to drive substantial sales.
• Developed and executed strategic sales plans to penetrate new markets and achieve revenue targets.
• Built new business partnerships to drive customer acquisition and generate revenue.
• Directed the expansion into new markets, conducting thorough research and risk assessments to ensure viability.
• Established strong supplier partnerships, negotiating favourable terms and securing exclusive product offerings.
• Organised and represented the company at industry events and trade shows, expanding network and opportunities.
• Achieved and surpassed sales targets consistently, contributing significantly to the company's growth and profitability.
• Analysed current strategies for strengths and weaknesses and adjusted approaches to maintain sales trajectory.
• Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
• Planned and coordinated product sales to exceed revenue projections and growth targets.

• Sales Strategy and Planning.
• Overseeing the capital equipment division for cancer LINAC equipment.
• Develop and implement sales strategies to expand market share.
• Set clear sales targets, and monitor performance against goals.
• Client Relationship Management.
• Build and maintain strong relationships with hospitals, clinics, and healthcare professionals.
• Act as the primary point of contact for key accounts, ensuring customer satisfaction.
• Team Leadership.
• Recruit, train, and mentor sales representatives.
• Provide coaching and field support to ensure team effectiveness.
• Market Development.
• Conduct market research to identify new opportunities, and emerging trends.
• Introduce new products to healthcare professionals, and provide product training.
• Compliance and Reporting.
• Ensure adherence to healthcare regulations and company policies.
• Prepare sales forecasts, budgets, and performance reports.
• Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
• Led sales team towards achieving quarterly targets through strategic planning and effective resource allocation.
• Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
• Optimised sales methods to best acquire, develop and retain customers.
• Prepared detailed reports on sales activity, revenue generation, and market penetration for senior management review.
• Developed and implemented innovative sales strategies, increasing market share and profitability.
• Oversaw after-sales support services, ensuring high levels of customer satisfaction and repeat business.
• Built new business partnerships to drive customer acquisition and generate revenue.
• Facilitated regular team meetings to discuss targets, strategies, and address any issues impacting sales performance.
• Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
• Fostered relationships with key clients, securing long-term contracts and boosting revenue growth.
• Selected, trained and performance-managed staff to handle high workload with ambitious targets.
• Identified and pursued new business opportunities in untapped markets, expanding company reach and influence.
• Developed innovative marketing campaigns to drive substantial sales.
• Executed successful marketing events, open houses and display shows for products.
• Set budget and monitored expenses to run profitable department.
• Negotiated favourable terms with suppliers and partners, reducing costs and improving profit margins.
• Conducted comprehensive training sessions for sales staff, enhancing their product knowledge and sales techniques.
• Streamlined sales processes and systems for improved efficiency and reduced operational costs.

. Market Surgicare's medical brand name and ( Walking Aids products) in the public sector.
. Ensuring that the company is registered with both local and provincial hospitals. Facilitate the RFQ process and respond accordingly by sourcing the relevant products.

• Showcased product features and benefits to drive sales.
• Demonstrated products to show potential buyers benefits and advantages and encourage purchases.
• Identified decision-makers at companies and built contacts to underpin sales efforts.

• Sold and promoted sterilisation products to designated areas.
• Trained CSSD personnel and theatre scrub sisters, assisted with payment follow-ups, and provided efficient frontline service.
• Built exceptional customer satisfaction by delivering friendly service.
• Achieved company targets by implementing successful sales strategies.
• Consistently achieved or surpassed sales targets.
• Listened intently to customers to identify upselling opportunities.
• Cultivated strong client relationships through exceptional after-sales service, enhancing customer loyalty.
• Resolved customer issues and complaints with quick-thinking problem-solving.
• Followed brand guidelines to provide consistent customer experience.
• Provided accurate quotes and price information to inform customer decision-making.
• Developed engaging sales pitches to promote products and services of company.
• Participated in sales training and workshops to amplify skills and leverage productivity.
• Resolved customer issues promptly, maintaining a high level of customer satisfaction and retention.
• Demonstrated products to show potential buyers benefits and advantages and encourage purchases.
• Secured new clients through targeted prospecting and networking.
• Shared comprehensive brand and product knowledge to maximise sales.
• Liaised with potential customers to determine needs and provide recommendations.
• Cold called customers to build lead database.
• Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets.
• Achieved and surpassed monthly sales targets, earning recognition as a top performer within the team.
• Negotiated contracts with clients, securing profitable deals and achieving sales targets consistently.
• Executed complete sales cycle process, from prospecting through to contract negotiations and closing.
• Maintained accurate records of all sales transactions, ensuring compliance with company policies.
• Actively participated in weekly sales meetings, offering insights and strategies to drive sales forward.
• Exhibited first class customer follow-up support for enhanced service.
• Prepared quotes with accurate and competitive pricing to drive conversion.
• Updated product knowledge regularly through training and research, providing clients with accurate information.
• Conducted in-depth needs assessments for clients, recommending tailored solutions to meet their requirements.
• Implemented effective sales strategies to overcome competition and penetrate new market segments.
• Overcame customer objectifications to maximise conversions.
• Demonstrated perseverance, dedicated cold calling and exceptional service to land new customer accounts.
• Gathered customer feedback on products and services, informing improvements and innovations.
• Oversaw contract negotiations and closings to manage complete sales cycle process.
• Outlined product benefits in persuasive and compelling sales presentations.
• Analysed market trends to identify new sales opportunities, contributing to strategy development.
• Delivered comprehensive product presentations, highlighting features and benefits to stimulate sales growth.
• Monitored stock levels and liaised with the procurement team to ensure availability of best-selling products.
• Exceeded sales quotas and obtained high-profit margins by using unique strategies to sell products.
• Developed and maintained a comprehensive client database, streamlining communication and follow-up processes.
• Documented orders and facilitated deliveries following special requests of customers to increase loyalty and retention.
• Collaborated with the marketing team to develop promotional materials, boosting brand visibility and sales.
• Researched new products, market trends and technology to stay abreast with latest updates.
• Registered information and details of customer on database and submitted proper documents for sale to preserve accurate records.
• Conducted consultations to determine needs and assess product options.
• Increased profits by negotiating favourable terms and pricing.
• Determined prospect needs and crafted appropriate responses to provide information on suitable products and services.
• Provided training to new sales staff, sharing best practices and enhancing team performance.
• Studied competitors to identify next strategies and areas requiring improvement.
• Utilised CRM software to track sales progress and identify areas for improvement.
• Used social media platforms to reach out to prospective clients and cultivate strong ties.
• Organised and led product demonstrations at trade shows, generating significant interest and leads.
• Utilised social media platforms to promote products, reaching a wider audience and boosting sales figures.
• Coordinated with the logistics team to ensure timely delivery of products, enhancing customer experience.
• Supported inventory tracking of rented items for reporting.

• Sold 3M infection prevention, sterilisation consumables, ETO sterilisation machines, and wound care products within designated areas and hospitals.
• Maintained expert product knowledge for customer advice, responded promptly to inquiries and complaints, processed orders, and ensured timely deliveries.
• Assisted with payment follow-ups and provided efficient frontline service.
• Utilised financial statistical data to evaluate sales information.
• Managed customer relationships through consultative sales techniques to attain individual sales goals.
• Achieved company targets by implementing successful sales strategies.
• Resolved customer issues and complaints with quick-thinking problem-solving.
• Built exceptional customer satisfaction by delivering friendly service.
• Consistently achieved or surpassed sales targets.
• Cold called customers to build lead database.
• Coordinated sales efforts with marketing teams to increase profits.
• Customised service offerings to accommodate consumer needs.
• Achieved and surpassed sales targets consistently, contributing significantly to the company's growth and profitability.
• Showcased product features and benefits to drive sales.
• Adapted sales techniques and approaches in response to market changes and competitive pressures.
• Guided clients through the buying process, from initial inquiry to closing the sale, ensuring a smooth and positive experience.
• Closed large sales to exceed quota and align with company targets.
• Listened intently to customers to identify upselling opportunities.
• Studied competitors to develop innovative selling strategies.
• Developed and executed strategic sales plans to penetrate new markets and achieve revenue targets.
• Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings.
• Participated in continuous product development training to maximise sales potential.
• Prepared detailed sales reports and forecasts for senior management, providing insights into sales activities and outcomes.
• Delivered compelling presentations and product demonstrations to highlight features and benefits to prospective customers.
• Liaised with potential customers to determine needs and provide recommendations.
• Collaborated with marketing team to develop promotional materials and campaigns that align with sales objectives.
• Chased overdue payments and distributed invoices for up-to-date accounting.

• Marketed and promoted medical consumables & equipments in government hospitals and provincial medical depots.
• Worked directly with department heads, organised meetings and presentations for senior nurses and doctors, maintained buyer relationships, and ensured customer satisfaction.
• Built exceptional customer satisfaction by delivering friendly service.
• Achieved company targets by implementing successful sales strategies.
• Resolved customer issues and complaints with quick-thinking problem-solving.
• Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
• Listened intently to customers to identify upselling opportunities.
• Consistently achieved or surpassed sales targets.
• Boosted client retention, establishing sales goals and securing targeted rates.
• Chased overdue payments and distributed invoices for up-to-date accounting.
• Developed a comprehensive client database, streamlining the sales process and improving client management.
• Cold called customers to build lead database.
• Reported to the sales manager as required.

• Advanced business by providing vision, inspiration, and professionalism.
• Maximized profits and return on investment through efficient resource use.
• Sought new opportunities for business growth and maintained the company’s competitive edge.
• Created an environment for managerial and employee development and excellence.
• Reason for Leaving: Liquidation

• Marketed and promoted orthopedic implants in government and private hospitals in Gauteng Province.
• Collaborated directly with orthopedic surgeons inside theatres, arranged meetings and presentations, developed new business deals, maintained customer satisfaction, and reported daily to the sales manager.
• Built exceptional customer satisfaction by delivering friendly service.
• Reason for leaving: Resigned.

• Marketed and promoted awarded tender items and new products in government hospitals across Limpopo, North West, and Mpumalanga Provinces.
• Arranged face-to-face meetings with doctors and clinical managers, conducted product presentations, and visited hospital wards daily for demonstrations and in-service training for nurses, nursing managers, and pharmacists.
• Organised workshops in each province to introduce new products, and addressed product complaints from hospitals.
• Consulted with the Department of Health, Medical and Pharmaceutical Depots for new orders and quotations.
• Proactively targeted new business opportunities through development campaigns, networking, relationship building, and marketing calls.
• Built a sustainable sales pipeline using existing networks, executed targeted strategies for new opportunities, and represented the company at Treasury and SABS meetings.
• Met international suppliers, attended medical seminars, maintained customer satisfaction, and reported to the sales manager.
• Built exceptional customer satisfaction by delivering friendly service.
• Resolved customer issues and complaints with quick-thinking problem-solving.
• Participated in sales training and workshops to amplify skills and leverage productivity.
• Exhibited first class customer follow-up support for enhanced service.

• Oversaw management of 2,000 line items (pharmaceutical and surgical products) and stock valued at around R45 million per month.
• Monitored stock receiving from suppliers and maintained communication with supplier representatives regarding promotions, new products, and updates.
• Consulted with Department of Health personnel to maintain quotations and address out-of-stock situations.
• Oversaw quality-related product complaints from hospitals and clinics in Mpumalanga province.
• Trained new and existing staff members, and assisted the Business Unit Manager as needed.
• Coordinated and managed stock take counts, and investigated discrepancies.
• Before starting inventory counts, I ensured that every bulk stock was clearly labelled with its name, description, quantity, expiry date, and batch number.
• Ensured loose and bulk stock registers were accurate and maintained perpetual and daily stocktake records.
• Made stock adjustments for shrinkages, shortages, breakages, and conducted regular warehouse inspections.
• Focused on aisle organisation, adherence to the FEFO principle, and identification of short-dated or expired stock, while maintaining quality assurance standards.
• Permanent senior-level position in Distribution, Warehousing, and Health sector. Earned basic salary.
• Reason for leaving: Resigned.
• Recorded and reported missing stock or lost inventory to managing directors.
• Used inventory management system to maintain accurate order records.
• Conducted stock counts of storeroom inventory and notified supervisor of low levels.
• Kept abreast of stock levels using inventory systems, modifying purchasing quantities and delivery frequency to meet customer demand.
• Checked products' best-before dates and initiated control mechanisms to remove bad stock and dispose of items with short shelf lives.
• Meticulously quality checked products before placing onto shelves, verifying correct labelling and pricing and assessing for damages.
• Compiled inventories of goods received for storage purposes.
• Transported stock from warehouse and placed on shelves to replenish items.
• Coordinated with managerial teams in controlling inventory through stock control policies and accountability measures.
• Liaised with suppliers to resolve delivery issues, maintaining strong relationships and uninterrupted supply chain.
• Executed cyclical counts on business inventory, updated systems with new stock quantities and proposed actions to address reported discrepancies.
• Collaborated with purchasing department to reconcile purchase orders with stock received, minimising discrepancies.
• Logged and recorded incoming and outgoing stock on the PDS WMS.

• Promoted the company to the customer base, including Department of Health personnel, hospitals, and clinics.
• Built and upheld the ethical image of the company through professional customer interactions.
• Marketed the company in unfamiliar areas and established good interpersonal relationships.
• Reported public relations aspects to the Business Unit Manager and forwarded queries to appropriate departments.
• Served as a link between customers and the company.
• Permanent skilled level position in Distribution, Warehousing & Health sector. Earned basic salary.
• Managed complaints with calm, clear communication and problem-solving.
• Identified issues, analysed information and provided solutions to problems.
• Engaged with customers to better understand needs and deliver excellent service.
• Handled customer concerns and escalated major issues to supervisor.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Demonstrated consistent hard work and dedication to achieve results and improve operations.
• Met schedule using excellent planning and coordination skills.
• Promoted safe working environment by implementing regulatory standards, policies and guidelines.

• Placed and confirmed orders with suppliers, followed up with supplier contacts, and maintained updated supplier information.
• Issued warnings after lead times, oversaw daily filing and administration, and liaised regarding promotions and new products.
• Reported to the Procurement Manager and the Department of Health Pharmaceutical Deputy Director.
• Coordinated with internal departments to understand procurement needs and specifications, ensuring accurate fulfilment of requirements.
• Identified and contacted potential suppliers to improve supply management.
• Resolved disputes with suppliers through effective negotiation and problem-solving techniques.
• Assessed supplier performance through regular reviews and feedback sessions, promoting continuous improvement.
• Outlined quantities, costs and delivery dates specifications for purchasing requirements.
• Mitigated supply chain risk through proactive planning and by enforcing stable contracts.
• Monitored global trends in procurement and supply chain management to stay ahead of industry developments.
• Validated day to day business needs, informing procurement planning and sourcing decisions.
• Purchased supplies with optimum quality for business needs and budget goals.

• Picked, packed, double-checked, and received stock, verifying expiry dates, quantities, and invoices.
• Supervised receiving, invoicing, and warehouse operations, and ensured timely processing of hospital, clinic, and supplier orders.
• Forwarded slips promptly and oversaw picking and packing according to delivery schedules.
• Reported to the warehouse manager.
• Achieved service time and quality targets.
• Built and maintained courteous and effective working relationships.
• Collaborated with team members to achieve target results.