Amod Hoosen Khan

- Managing the day to day operations of the store, including opening and closing procedures.

- Adherence to health and safety standards, as well as company policies and procedures.

- Overseeing inventory management including stock levels, ordering, and minimizing waste and shrinkage.

- Driving sales growth through effective merchandising, promotions, and pricing strategies.

- Analyzing sales data and performance to identify areas for improvement.

- Meeting or exceeding sales targets and budget.

- Recruiting, hiring, training and supervising a team of employees.

- Providing ongoing coaching and performance feedback to staff.

- Creating a positive and productive work environment.

- Managing employee schedules, addressing performance issues and fostering teamwork.

- Ensuring a positive and welcoming shopping experience for all customers.

- Addressing customer enquiries and resolving complaints promptly and effectively.

- Building relationships with customers and fostering loyalty.

- Budgeting and forecasting.

- Cost control

- Profitability

• Assisted with hiring, training and mentoring new staff members.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Completed point of sale opening and closing procedures.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
• Optimized checkout process to reduce wait times, improving customer satisfaction scores.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.
• Cross-trained existing employees to maximize team agility and performance.
• Maintained professional, organized, and safe environment for employees and patrons.
• Data capturing, orders, bulk sales, marketing, payroll, receiving imports, controlling of warehouse, controlling cash of pension.
• overseeing service departments.
• point of sale odyssey.