Summary
Overview
Work History
Education
Skills
Further Education
Courses Participated
Personal Information
Timeline
Generic

Amelia Madipholo Diaho

Consalted
Johannesburg,GP

Summary

I wish to apply for a position available in your organization. I am confident that I do have the required ability and skill to professionally fulfill the position as required within your organization.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience
2000
2000
years of post-secondary education
1
1
Language

Work History

High Advice

ABSA Life Insurance
  • Assisting financial advisers with new business
  • Existing policy & claim enquiries
  • Doing alteration to existing policies telephonically with clients
  • Assisting with enquiries on requirements & Process of the cancellations for ABSA life Retentions department

Cashier

Khulofelo Enterprice
  • Company Overview: Retail
  • Retail

Inbound call centre (Policy Holder Services)

ABSA Life Insurance
05.2010 - 01.2015
  • Alteration on behalf of clients telephonically on existing funeral, credit life and life policy
  • Assisting with enquiries regarding the products & processes of new business & claim requirements
  • Checking if the documents are received & The right queue sent by clients
  • Cancellations of Existing policies
  • Checking the status of claims for clients
  • General Admin & telephonic queries

Admin Clerk

ABSA Bank
08.2004 - 01.2009
  • Listing PHS Department
  • Capturing of Policies
  • Updating & Printing Reports
  • Reconcile & post to leader
  • Print & Allocate work to team
  • Confirm policies

Education

Grade12 -

Anchor Secondary School

Inbound and Outbound Management - undefined

Rand Hills Academy and Computer Studies

Trading - undefined

Stock Market College

Skills

Problem-solving

Further Education

  • Rand Hills Academy and Computer Studies, Inbound and Outbound Management
  • Stock Market College, Trading

Courses Participated

  • Code of Banking Practice with ABSA
  • Money Laundering
  • Information Security
  • FAIS
  • Security – Individual
  • Time Management
  • Stress Management
  • Exceeding Customer Expectations
  • Conflict Handling

Personal Information

  • ID Number: 7704110667089
  • Health Status: Excellent
  • Criminal Record: None
  • Gender: Female
  • Nationality: South Africa
  • Marital Status: Single

Timeline

Inbound call centre (Policy Holder Services)

ABSA Life Insurance
05.2010 - 01.2015

Admin Clerk

ABSA Bank
08.2004 - 01.2009

High Advice

ABSA Life Insurance

Cashier

Khulofelo Enterprice

Inbound and Outbound Management - undefined

Rand Hills Academy and Computer Studies

Trading - undefined

Stock Market College

Grade12 -

Anchor Secondary School
Amelia Madipholo DiahoConsalted