Alucia Nkateko Matukane
Centurion
Summary
Accomplished healthcare professional with experience more than 20 years in biomedical technology and public health. Holds a Master of Public Health (Health System Management) and two postgraduate diplomas in Public Health and Project Management. Skilled in clinical pathology, health management, quality assurance, and project coordination within healthcare environments. Strong academic record with two scholarships and distinctions, including Cum Laude honors and funded postgraduate studies. Certified in Occupationally Directed Education Training and Development Practices (ODETP) and experienced in training and capacity building. Registered Medical Technologist with the HPCSA (MT0087629), with a solid foundation in laboratory sciences and quality systems.
Overview
22
22
years of professional experience
14
14
Certifications
Work History
National Technical Training Manager
NHLS, Human Resource Learning Academy
09.2020 - Current
- Budget & Resource Management: Create an annual budget for the Learning Academy department that includes Capital Expenditures (CapEx), Operating Expenditures (OpEx), and Salaries, specifically for technical and non-technical students
- Documentation: Contributed to the review of HR department-specific procedures, coordinated the development of the document-controlled education, training, and development policy and guideline procedures, skills and technical processes, Learning Academy forms, bursary contract, and terms of reference for the bursary committee.
- Technical Training & Development: Lead national training and development programs for Medical Laboratory Scientists, Technologists, and Technicians to ensure alignment with the HPCSA's required technical skills and the SMLTSA syllabus.
- Strategic Planning: Develop and implement the overall strategy for placement of students in HPCSA approved training laboratories to align with the organization's goals and objectives.
- Performance Analysis: Analyse the biannual SMLTSA board examination results and present findings at management meetings, as well as the National Academic Pathology and Institute Academic Pathology Committees.
- Leadership & Coordination: Facilitate monthly departmental meetings with regional training managers to review student training, update on the WSP implementation status, compliance with ISO 9001:2015, and discuss other regional operations matters and challenges.
- Quality & Compliance Audits: Coordinated the implementation of ISO 9001:2015 within the department to ensure compliance with quality standards. Contributed to the preparation for the external certification audit, which was successfully achieved in March 2025.
- Stakeholder Engagement: Serve as the liaison for the NHLS with HPCSA, SMLTSA, and external stakeholders, including private training laboratories and eight Universities of Technology, to ensure NHLS training activities align with legislative requirements.
- Compliance & Accreditation: Ensure that the learning academy's programs comply with relevant legal and regulatory requirements, including maintaining training approval status with HPCSA as the professional bodies.
- CPD Compliance: Provide guidance on HPCSA CPD compliance requirements for technical staff.
- HWSETA Funding: Managing the application process and securing funding for Work-Integrated learnership and graduate internship programs.
- Internship and WIL programs: Supervise the recruitment and placement of non-technical graduate interns and HWSETA partially funded work-integrated learning students.
Convener / Evaluator
Health Professions Council of South Africa (HPCSA)
12.2021 - 12.2026
- Assess non-NHLS medical laboratory training programs for compliance with HPCSA standards.
Principal Investigator (PI) & Project Coordinator
Centers for Disease Control and Prevention (CDC) Project
10.2022 - 09.2024
- Managed a $25,000 project to enhance laboratory management and accreditation processes.
- Coordinated the Train-the-Trainers program in June 2023 and 2024, hosting delegates from over 20 countries across Africa, Asia and the Caribbean.
Acting Head of NHLS Learning Academy (Acting)
NHLS Learning Academy
11.2023 - 03.2024
- Lead and manage the learning academy team, ensuring they are motivated, well-trained, and efficient in delivering training activities and support to the NHLS employees.
Lead Technical Advisor: Clinic Laboratory Interface (CLI)
Anova Health Institute (NGO)
12.2019 - 08.2020
- Training & Capacity Building: Delivered training sessions to Department of Health staff across City of Johannesburg, Sedibeng, Capricorn, Mopani, and Western Cape districts.
- Focused on Clinic Laboratory Interface (CLI) (pre- and post-analytical processes) and HIV POCT Testing Services based on the RTCQI program.
- Program Implementation & Management: Managed and coordinated the eLABS training and roll-out plan before implementation in six districts.
- Provided technical guidance to leadership and stakeholders on CLI, HIV point-of-care testing (HTS), and TB quality assurance.
- Quality Assurance & Compliance: Offered technical support for HIV Rapid Testing quality assurance for facility-based and community HTS teams.
- Supported the certification process for HIV testers to ensure compliance with national standards.
- Stakeholder Engagement & Research Participation: Engaged key partners, including NHLS and the Department of Health, on CLI-related activities.
- Actively contributed to the Clinical Research Technical Working Group, ensuring alignment with national health strategies.
Project Manager – Continuous Quality Improvement (CQI)
NHLS, CQI Project under the Quality Assurance Department
03.2017 - 09.2019
- Project Leadership & Management: Led a multi-million-rand US donor-funded CQI project, ensuring successful execution within scope, timeline, and budget.
- Strategic Planning & Budgeting: Developed a comprehensive project work plan, aligning activities, timeframes, and targets with program objectives.
- Managed budget planning and allocation, covering human resources, supplies, and other project-related activities.
- Stakeholder Engagement & Communication: Provided timely updates on project status and expectations to the QA team and stakeholders.
- Organized and facilitated the National Quality Assurance meeting and other project-related engagements.
- Monitoring, Evaluation & Reporting: Tracked project activities, ensuring alignment with targets, budget, and financial reports (including monthly income statement reviews).
- Developed monthly, quarterly, and annual project reports, submitted to the Project Principal Investigator (PI).
- Quality Improvement & Compliance: Designed and reviewed project-related tools, including SOPs, process flows, and data collection forms.
- Analysed SLIPTA audit data, verified findings, and presented insights to key stakeholders.
- Planned, organized, and conducted SLMTA trainings, SLIPTA audits, and mentorship programs to enhance quality assurance in laboratories.
Senior Laboratory System Advisor
Right to Care (NGO), Health Systems Strengthening (HSS) Program
08.2015 - 02.2017
- Program & Budget Management: Led the implementation of CLI and RTCQII projects (Quality Assurance in HIV Testing Services) in Ehlanzeni, Thabo Mofutsanyane, West Rand, and COJ, including:
- Developing work plans and managing program budgets.
- Designing CLI assessment tools aligned with PHC, NHLS Handbook, and RTCQII modules.
- Supervising and mentoring the assigned District Laboratory Advisors in program execution.
- Organizing training for healthcare facilities to reduce laboratory sample rejection rates.
- Analysing assessment data and generating reports on pre-analytical findings for clinics.
- Presenting feedback in stakeholder meetings, including HAST, Regional Training Centres, and implementing partners.
- Quality Assurance & Compliance: Oversaw registration and performance monitoring of facilities on HIV Rapid Test IQC, Proficiency Testing (PT), and internal quality control (IQC), advising districts on improvement strategies.
- Conducted SIMS and SPI-RT assessments for quality improvement and data analysis.
- Procured HTS resources, including IQC and PT materials, under CDC funds.
- Training & Mentorship: Trained and mentored HTS testing sites on quality management systems (IQC & PT) for HIV rapid testing (Point of Care).
- Capacity Building: Organized and facilitated HTS training in collaboration with Department of Health Regional Training Centres across three supported districts.
- Data Utilization for Action: Trained Facility Operational Managers and HAST District Coordinators on using the Results for Action Dashboard for CD4, VL, PCR, and CrAg.
- Stakeholder Engagement: Collaborated with the National & Provincial Departments of Health and district support partners to implement the Clinic Laboratory Interface (CLI) program.
Quality Manager
Lesotho Ministry of Health (MoH), Laboratory Service Project (NICD HIV & STI Unit, South Africa)
04.2014 - 04.2015
- Provided technical support to Lesotho MoH laboratories, focusing on capacity building and quality improvement to achieve accreditation.
- Assisted implementing partners (e.g., SolidarMed, MSF) in scaling up viral load testing and conducting feasibility studies in catchment areas.
- Supported MoH in developing a strategic plan for laboratory accreditation.
- Assisted the Quality Assurance Unit in writing and reviewing laboratory SOPs, job aids, and policies.
- Conducted SLMTA training for laboratory staff and promoted good laboratory practices.
- Led National Quality Audits using the SLIPTA checklist to assess and enhance QMS effectiveness.
- Monitored laboratory performance and reporting via DATIM.
Quality Compliance Auditor
NHLS, National Quality Assurance Department
01.2007 - 03.2014
- Oversaw quality compliance across 20+ laboratories.
Medical Technologist
NHLS, Polokwane Hospital
11.2005 - 12.2006
- Specialized in Haematology and CD4 testing.
Quality Assurance Analyst
South African National Blood Services, Constantia Kloof, Roodepoort
01.2005 - 10.2005
- Worked in an ISO 17025-accredited environment.
Education
Master of Public Health - Health System Management
University of Fort Hare
01.2025
Postgraduate Diploma - Public Health
Sefako Makgatho Health Sciences University
01.2019
B-Tech (Degree) - Biomedical Technology
Vaal University of Technology
01.2017
Postgraduate Diploma - Project Management
Management College of South Africa
01.2015
B-Tech (Degree) - Quality
Tshwane University of Technology
01.2013
Higher Certificate - Health Management
Foundation of Professional Development
01.2012
National Diploma - Biomedical Technology
Vaal University of Technology
01.2000
Skills
- Quality Implementation & Management
- Project Management & Budget Planning
- Data Analysis & Interpretation
- Coaching, Mentorship & Training
- Strong Communication & Organizational Skills
- Stakeholder Engagement & Compliance Auditing
- Deadline-Driven & Detail-Oriented
Certification
2025: Certificate as Assessment Practitioner – Maccauvlei Learning Academy, NQF 5
References
Makgopelo, Mkhwanazi, Executive Manager, Human Resources, Makgopelo.Mkhwanazi@nhls.ac.za, 011 386 6105, NHLS
Affiliations
- National Education Committee (NEC) member at Society of Medical Laboratory Technologists of South Africa (SMLTSA)
- Contribute to the advancement of medical laboratory technology standards and practices in South Africa.
- National Academic Pathology Committee (NAPC) member at National Health Laboratory Service
- Represent HR/Training on the national academic committee for work-integrated learning, learnership, and internship students’ programmes to all University of Technology.
- Institution Academic and Pathology Committee (IAPC) member at National Health Laboratory Service
- Engage with Universities of Technology to coordinate the placement and training of work-integrated learning, learnership, and internship students.
- National Employment Equity, Skills Development, and Transformation (NEESDT) Committee member for National Health Laboratory Service
- Actively participate in employment equity and skills development initiatives within the organization.
- Stakeholder Engagement Committee member at Health Profession Council of South Africa
- Participate in key decision-making processes regarding medical laboratory student training and adherence to standards.
Publications
Congress Poster: Maintenance of a Quality Management System including Accreditation Status in Provincial Tertiary, Regional, and District Laboratories in NHLS (ASLM Conference, Nigeria, 2018).
Planned Studies
- Instructional Design – Enterprises University of Pretoria (October 2025)
- Skills Development Facilitator – (January 2026)
Auditing Experience
- Convener/ Evaluator: Health Profession Council of South Africa (HPCSA)
- Internal Auditor: ISO 9001:2015
- Internal Auditor: ISO 15189:2012
- Internal Auditor: Stepwise Laboratory Improvement Process Towards Accreditation (SLIPTA)
Timeline
Acting Head of NHLS Learning Academy (Acting)
NHLS Learning Academy
11.2023 - 03.2024
Principal Investigator (PI) & Project Coordinator
Centers for Disease Control and Prevention (CDC) Project
10.2022 - 09.2024
Convener / Evaluator
Health Professions Council of South Africa (HPCSA)
12.2021 - 12.2026
National Technical Training Manager
NHLS, Human Resource Learning Academy
09.2020 - Current
Lead Technical Advisor: Clinic Laboratory Interface (CLI)
Anova Health Institute (NGO)
12.2019 - 08.2020
Project Manager – Continuous Quality Improvement (CQI)
NHLS, CQI Project under the Quality Assurance Department
03.2017 - 09.2019
Senior Laboratory System Advisor
Right to Care (NGO), Health Systems Strengthening (HSS) Program
08.2015 - 02.2017
Quality Manager
Lesotho Ministry of Health (MoH), Laboratory Service Project (NICD HIV & STI Unit, South Africa)
04.2014 - 04.2015
Quality Compliance Auditor
NHLS, National Quality Assurance Department
01.2007 - 03.2014
Medical Technologist
NHLS, Polokwane Hospital
11.2005 - 12.2006
Quality Assurance Analyst
South African National Blood Services, Constantia Kloof, Roodepoort
01.2005 - 10.2005
Postgraduate Diploma - Public Health
Sefako Makgatho Health Sciences University
B-Tech (Degree) - Biomedical Technology
Vaal University of Technology
Postgraduate Diploma - Project Management
Management College of South Africa
B-Tech (Degree) - Quality
Tshwane University of Technology
Higher Certificate - Health Management
Foundation of Professional Development
National Diploma - Biomedical Technology
Vaal University of Technology
Master of Public Health - Health System Management
University of Fort Hare
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