Alison McCarthy
Leader In Export Sales And Logisitics
Johannesburg
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious management of export sales role with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. With expertise is in the exporting field, having experience in the Copper and Cobalt Mining industry, as well as the Steel Industry, with all the relevant knowledge in the Incoterms language and documentation. Working in a high-pressure environment, able to maintain a high level of performance on a daily basis, and thus am able to be flexible and focused. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Senior Sales Administrator
Purveyors South African Mine Services (CMOC Group
Johannesburg
05.2019 - Current
- Reduced order processing times by optimizing internal workflows and leveraging innovative technology solutions.
- Provided regular coaching sessions for junior staff members, helping them develop essential skills needed for career advancement within the company.
- Developed strong relationships with key clients, leading to increased account retention and long-term loyalty.
- Maximized sales opportunities by effectively managing sales territories, optimizing resource allocation and prioritization. Providing accurate metal position analysis for copper and cobalt and co-ordinate the service and logistics operations for international clients
- Coordinate the logistics from the mine to various warehouses, both inland and sea freight
- Ensuring the exporting of goods runs efficiently and effectively, focusing on accuracy with documentation (Commercial invoices, Packing lists, BOL, COO, COA, COW) and reports
- To make timely decisions on quality mix and logistics issues in conjunction with sales and operations to ensure successful implementation and service delivery to customers’ expectations together with meeting sales objectives
- Making various payments to customers and suppliers
- SAP support and to facilitate effective solutions between clients and solution providers
- Working closely with SAP consultants to ensure that processes and policies are aligned within the system
Senior Export Sales Administrator
Scaw Metals South Africa
Vereeniging
01.2014 - 05.2019
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.
- Streamlined administrative processes for increased efficiency, implementing an organized filing system for easy access to documents.
- Focusing on customer relations and overall sound communication throughout the process, between sales team and customer
- Continuously improved internal processes by suggesting and implementing changes that led to streamlined workflows and time savings for the sales administration team.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Manage the debtors control process and ensure that payment instruments are in place for shipments
- Pricing and contract maintenance on SAP and physical contract files
- Attend to SAP related issues, working with the IT department to ensure the prompt creation of new SAP reports or any other systems related matter
Export Administrator
Scaw Metals South Africa
Vereeniging
02.2013 - 12.2013
- Liaise with international customers
- Handled pricing and routing for over 30 international shipments every month.
- Daily operations of container planning
- Receiving and processing purchase orders
- Handling consignment stock orders and invoicing
- Maintaining and updating outstanding order lists
- Creating debit and credit notes as and when necessary
- Allocation of incoming payments
- Dealing with queries and complaints in a timely manner
- Completing export documents for customers
- System used: SAP
Internal Sales Clerk
Scaw Metals South Africa
Vereeniging
12.2011 - 01.2013
- Liaise with customers telephonically
- Receiving and processing purchase orders and expediting
- Creating customer quotes on request and following up on them
- Maintaining and updating customer contracts
- Receive and resolve all customer queries and complaints in a timely manner
- Maintaining spreadsheets and databases on outstanding orders
- Liaising with the planning and other departments to ensure that orders are completed on time
- Meeting monthly sales targets
- Compiling monthly reports for management (graphs)
- Market related research as requested from management
- System used: SAP
Admin Assistant
South African Roll Company
Vanderbijlpark
02.2010 - 12.2011
- Debtors Control – ensuring accurate invoicing and balancing accounts receivable
- Working with other departments to ensure accurate information and figures are captured
- Export Invoicing – checking export documentation
- Scheduling of accounts, balancing and correcting figures
- Balancing of the store’s commodities
- Accurate Data Capturing
- System Used: ACCPAC
Education
Honors Degree - Entrepreneurship, Marketing Management
North-West University
Vanderbijlpark 01.2018 - 12.2018
Bachelor's Degree - Entrepreneurship, Business Management
North-West University
Vanderbijlpark 01.2009 - 04.2013
Matric -
Victory House Private School
Johannesburg 01.2008 - 12.2008
Skills
Microsoft Office
SAP, Sage
Sales operations
Client Relationship Management
Sales Tracking
Problem-Solving
References
- Khutso Mashile, Former Marketing Manager at Scaw Metals, 076 556 8128
- Saalim Jallal, Former Marketing Manager at Scaw Metals, 073 512 2665
Honors and awards
- Finance for Non-Financial Managers, Manage the finances of a unit, 01/17
- University of Pretoria, Black Female Management Development Program, Completed with Cum Laude, 12/14
- Exit Training, Completed Export Workshops and Training, 03/13
Timeline
Senior Sales Administrator
Purveyors South African Mine Services (CMOC Group
05.2019 - Current
Honors Degree - Entrepreneurship, Marketing Management
North-West University
01.2018 - 12.2018
Senior Export Sales Administrator
Scaw Metals South Africa
01.2014 - 05.2019
Export Administrator
Scaw Metals South Africa
02.2013 - 12.2013
Internal Sales Clerk
Scaw Metals South Africa
12.2011 - 01.2013
Admin Assistant
South African Roll Company
02.2010 - 12.2011
Bachelor's Degree - Entrepreneurship, Business Management
North-West University
01.2009 - 04.2013
Matric -
Victory House Private School
01.2008 - 12.2008
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