Akhona Loliwe
Junior Sales Consultant
Khayelitsha,CA
Summary
Enthusiastic Sales Intern adaptable to changing needs and polished in multitasking to handle fast-paced sales. Proficient in rendering support to sales with the branch network. Hardworking and communicative individual possessing excellent research and presentation skills.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Junior Sales Consultant
Absa bank
Cape town, CA
04.2021 - Current
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Qualified incoming team marketing and sales leads to assist with prospecting new contacts.
- Managed customer expectations and helped navigate sales processes.
- Tracked, measured and reported on trends for sales team analysis and decision making.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Identified new sales opportunities each week and leveraged knowledge of company goals and strategies to offer insight into viability of potential connections.
Teller
Absa bank
cape town, CA
04.2019 - 04.2021
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Processed customer transactions promptly, minimizing wait times.
Branch Service Official
Absa bank
cape town, CA
10.2016 - 03.2019
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Prepared variety of different written communications, reports and documents.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Conducted regular proof work and followed up on chargebacks and deposit corrections.
- Counted, verified and handled bank deposits and armored car transactions.
Cash Process
SBV
cape town, CA
11.2013 - 06.2016
- Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
- Maintained petty cash records of debits and credits in accordance with established policies and procedures.
- Researched and resolved account discrepancies.
- Trained new employees on proper cash routines, procedures and requirements.
- Balanced safe, prepared tills and prepared register bags for next sales date.
- Sorted and counted coin and currency to make change for associates.
Education
Diploma - Accounting And Financial Computing
Rosebank College
Cape Town 01.2011 - 02.2013
No Degree - MATRIC
Heathfield High School
Retreat 01.2010 - 12.2010
Skills
Product and service sales
Cash Handling
Pipeline Maintenance
Data evaluation
Time management
Product and service knowledge
Client Service
REFERENCE
ABSA TABLE VIEW
- RENE LEACH - POSITION :- SENIOR BRANCH MANAGER (021- 521 1503 )
ABSA BATSA
- CINDY JONKERS - POSITION :- BANKING PROCESS SUPPORT (021 - 983 2814)
SBV
- NTOMBI ZWENI - POSISTION :- SUPERVISOR PAYROLL (021 - 505 4700)
Timeline
Junior Sales Consultant
Absa bank
04.2021 - Current
Teller
Absa bank
04.2019 - 04.2021
Branch Service Official
Absa bank
10.2016 - 03.2019
Cash Process
SBV
11.2013 - 06.2016
Diploma - Accounting And Financial Computing
Rosebank College
01.2011 - 02.2013
No Degree - MATRIC
Heathfield High School
01.2010 - 12.2010