Summary
Overview
Work History
Education
Skills
Languages
Hobbies and interests
References
Accomplishments
Timeline
AJ van Wyk

AJ van Wyk

Johannesburg

Summary

Experienced in engaging with customers, building rapport, and driving sales through exceptional customer service. Known for maintaining positive atmosphere, handling transactions smoothly, and resolving issues promptly. Always focused on meeting sales targets and ensuring customer satisfaction.

Overview

1
1
year of professional experience

Work History

Professional Assistant

Dr Douglas Shaw
Johannesburg
03.2025 - Current
  • Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
  • Negotiated flexible payment plans and more than doubled consultation fees at Dr Shaw's firm.
  • Handled customer enquiries, providing prompt responses to questions about products and services.
  • Processed expense claims and invoices, ensuring accurate financial records and timely payments.
  • Assisted customers in selecting products, offering detailed advice to meet their needs.
  • Managed diary for senior staff, scheduling meetings and appointments to maximise efficiency.
  • Prepared and edited correspondence, reports, and presentations to support executive communication.
  • Developed and implemented new administrative systems, improving efficiency and productivity across the team.
  • Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Met sales targets through proactive promotion and excellent customer service.

Education

Vaalharts High School, Jan Kempdorp, NW
01-2024
  • Head Boy
  • Dux-Learner
  • First-class position (academically)
  • Versatility Trophy
  • Academic rewards for Business Studies, English FAL, Afrikaans HL and Tourism

Skills

  • Customer relationship management
  • Effective communication
  • Handling Customer Enquiries
  • Sales transaction processing
  • Customer service
  • Positive attitude
  • Decision making
  • Administrative system development

Languages

English
Proficient
C2
Afrikaans
Proficient
C2

Hobbies and interests

  • Played and lived for rugby for my whole school career, always half an hour early to work on kicking.
  • Started weightlifting as a result of striving for better performance on the field, still continue this hobby.

References

Douglas Shaw

Attorney

31 Galloway Avenue Douglasdale Sandton

douglasjshaw2@gmail.com

071 797 6689

Relationship: Employer

Tielman Meyer

School Teacher and Rugby Coach

Hoërskool Vaalharts

082 822 8947

Relationship: Coach and Teacher

MF Jonker

School Teacher and Rugby Coach

Hoërskool Vaalharts

072 462 7637

Relationship: Coach and Teacher

Accomplishments

  • Doubled consultation fees by negotiating with leads at Dr Douglas J Shaw's Legal Practice.
  • Increased appointment quantity from 10 in 2024 to 32 in 2025 (The year I joined the practice)

Timeline

Professional Assistant - Dr Douglas Shaw
03.2025 - Current
Vaalharts High School - ,
AJ van Wyk