Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Tembekile Mlamleli

Bloemfontein

Summary

I am a skilled Legal professional with independent mindset and skills in planning, problem-solving and time management.


I Expertly support cases with organised files, schedules and communications. Knowledgeable legal support professional experienced in writing, reviewing and filing legal documentation.


I bring expert communication skills and attention to detail. With a experience in Civil law and High Court Processes .


I am reliable office worker with background in legal environments. I follow standards in case file management, correspondence and communications. I am dependable and thorough in carrying out clerical tasks.


I am Seasoned Office Manager offering leadership experience in administrative positions. I am well-versed in industry practices and procedures. I have great management abilities in financial, personnel and clerical areas.


I am an organized office official with noted experience in administrative management. I prioritize projects and multitask effectively to achieve project goals. I am Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and always strive to demonstrate a strong work ethic.

Overview

10
10
years of professional experience
26
26
years of post-secondary education

Work history

Professional Assistant

Honey Attorneys (Alpha Centauri)
Bloemfontein, Free State
03.2023 - Current
  • Ordered office supplies and researched new deals and suppliers.
  • Monitored and updated budget and account records.
  • Handled scheduling of meetings and calendar management for senior staff.
  • Receive, sort and distribute incoming mail.
  • Provide secretarial and administrative support to the Director.
  • Diary management, managing internal and external correspondence, facilitating and redirecting communication, payment schedules, facilitating tax communication, daily bank balance exports on Excel, compliance monitoring and running personal errands
  • Service the financial needs of clients and prospective clients, in partnership with the Financial Advisors
  • Coordinate their transactional needs and help resolve client issues, concerns and/or problems promptly, as required
  • Assist the Financial Advisors by helping to process the business, entering data on electronic platforms, booking client appointments, uncovering sales opportunities and preparing client files using tools required to provide the ideal client experience .
  • Assist Financial Advisors with processing of business, using dealer-provided systems, and following up on transactions and transfers
  • Handle incoming and outgoing Member/client phone calls and emails Respond to requests for information in a timely manner.
  • Service Members’/clients’ general day-to-day requests .
  • Prepare professional correspondence and reports, documents and files.
  • Maintain account lists and compile statistical information and reports.
  • Draw up Pension fund reports and Benefit summary reports on behalf of client .
  • Process and follow-up on Member/client documentation for proper maintenance of accounts.
  • Assist with servicing existing Member/clients and prospecting for new clients .
  • Explain products and services recommended to Member/clients and answer their general questions
  • Perform various administrative duties and conduct research, as required .


Judges Secretary

Office of The Chief Justice (High Court FS)
Bloemfontein, Free State
02.2018 - 07.2019
  • Draft and type memorandums, decision, opinions or judgements written by the judge, and modify or correct same as directed (including dicta typing) .
  • Arrange and diarize appointments, meetings, official visits and make travel and accommodation arrangements .
  • Safe guarding of all case files and endorsement of case files with order made by judge. Update files, documents provide copies of documents to the Registrar .
  • Provide general secretarial/administrative duties to the judge, Answering of telephone calls and make telephone calls on behalf of Judge.
  • Manage and type correspondence , judgement, orders for the judge ( including dicta typing)
  • After a case has been completed and opinions, decision or judgements entry released returns case file to the Registrar. Accompany the Judge on circuit court and to court at the seat of the court.
  • Cooperates with judges, supervisors and co-workers as necessary to ensure the smooth and efficient operation of the court . Management of the Judges vehicle, logbook and driving.
  • Arrange receptions of the Judge, his or her visitors and attend to their and the Judges needs.
  • Management of Judges Library and updating of loose leaf publications.
  • Execute legal research as directed by the Judge.
  • Any other task for or allocated by the Judge.
  • Comply with Departmental policies and prescripts.
  • To perform digital recordings of court proceedings and ensure integrity of the court .

Estates and Insolvency PA

EG Coopers & Majiedt Inc
Bloemfontein, Free State
04.2017 - 01.2018
  • Assist department in performing administration functions.
  • Assist in opening of estate late accounts and trust accounts .
  • Draft MBU9 letters directed to the banks and insurance companies . Assist in completing reporting documents.
  • Assist in drafting of cheque requisitions .
  • Capturing files on lexpro and management of administration of the files .
  • Writing correspondence to various stakeholder on behalf of director.
  • Provide proper people management
  • Assist Director in drafting referral forms to legal Aid.
  • Proactive diary and email management of Director .
  • Arrange and diarize appointments for the Director .
  • Arrange reception for Director for his her visitors .
  • Answering telephone calls.
  • Provide secretarial duties to Director .
  • Place letter of executorships for advertisments according to section 29 and 35 (5) .
  • Prepare affidavit of non-interest and undertaking of estate for the Director .
  • Write memos in request to open late estate bank accounts
  • Compile documents for the deceased’s late estate account and commission the relevant document .

Judges Secretary

Office of The Chief Justice (High Court FS)
Bloemfontein, Free State
08.2016 - 03.2017


  • Draft and type memorandums, decision, opinions or judgements written by the judge, and modify or correct same as directed (including dicta typing) .
  • Arrange and diarize appointments, meetings, official visits and make travel and accommodation arrangements .
  • Safe guarding of all case files and endorsement of case files with order made by judge. Update files, documents provide copies of documents to the Registrar .
  • Provide general secretarial/administrative duties to the judge, Answering of telephone calls and make telephone calls on behalf of Judge .
  • Manage and type correspondence , judgement, orders for the judge ( including dicta typing) .
  • After a case has been completed and opinions, decision or judgements entry released returns case file to the Registrar .
  • Accompany the Judge on circuit court and to court at the seat of the court.
  • Cooperates with judges, supervisors and co-workers as necessary to ensure the smooth and efficient operation of the court .
  • Management of the Judges Vehicle, logbook and driving.
  • Arrange receptions of the Judge, his or her visitors and attend to their and the Judges needs.
  • Management of Judges Library and updating of loose leaf publications.
  • Execute legal research as directed by the Judge  Any other task for or allocated by the Judge
  • Comply with Departmental policies and prescripts.
  • To perform digital recordings of court proceedings and ensure integrity of the court General Office- Registrar’s Clerk Duties Rendering of efficient and effective case flow management and support services to court.
  • Attend to stakeholders enquiries and correspondence.
  • Ensure the proper filing and safekeeping of all court records proper administration of all appeal and petition processes.
  • Ensure the proper receipt , processing , administration and filing of all appeal and applications for leave to appeal application.
  • Issuing summons at general office.
  • Render counter service duties.
  • Filing and storage of both criminal and civil process Act as liaison between Judges and Legal Practitioners.
  • Deal with correspondence and attend to general public enquiries.
  • Provide general administration support duties as requested by court manager and supervisor .
  • Manitain and keep all registers for criminal and civil matter .

Registry Clerk

Master of The Free State High Court (DOJ)
Bloemfontein, Free State
01.2015 - 07.2016
  • Maintained excellent client satisfaction by providing professional, courteous customer service.
  • Monitored and purchased office supplies to maintain consistent inventory.
  • Scheduled appointments, meetings and travel accommodations for managers.
  • Photo copied files, scanned records and filed documents by alphabetical order.
  • Assist department in performing administration functions
  • Assist in keeping statistics and application forms to clients
  • Assist with handling enquiries from public
  • Consult with walk- in public
  • Open Deceased Estate Files
  • Draft MBU9 letters directed to the banks and insurance companies Assist in completing reporting documents
  • Assist in the facilitation of scanning files
  • Capturing files on ICMS
  • Writing correspondence
  • Provide proper people management
  • Assist public in drafting referral forms to legal aid.

Estate Controlling & Help Desk Operator Clerk

Master of the Free State High Court (DOJ)
Bloemfontein, FREE STATE
01.2014 - 12.2015
  • Performance of help desk operator duties
  • Switch board duties Handling incoming calls and outgoing calls and conveying messages
  • Assist department in performing administration functions
  • Diarising and email management
  • Assist in facilitating the commissioning of documents
  • Assist in keeping statistics and application forms to clients
  • Assist with handling enquiries from public
  • Consult with walk- in public
  • Open Deceased Estate Files  Draft MBU9 letters directed to the banks and insurance companies
  • Assist in completing reporting documents
  • Assist in the facilitation of scanning files
  • Capturing files on ICMS
  • Writing correspondence Provide proper people management Assist public in drafting referral forms to legal Aid
  • Offered prompt solutions to maintain customer satisfaction.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Registered and updated accurate customer information on database.
  • Transferred client calls to respective department or personnel to address specific issues.
  • Recorded client communications to maintain proper documentation.
  • Assisted manager in implementing and updating procedures to sustain quality standards.
  • Scheduled client appointments and sent reminders to maintain active schedule.
  • Recorded and processed client data accurately.
  • Established positive relationships with clients by going extra mile to build rapport.
  • Liaised with team to develop strategies in improving customer service.

Education

Senior Certificate - English, Xhosa, Biology, History, Home Economics, Business Economics

St Cyprians School
South Africa
01.1987 - 12.2001

Higher National Diploma - Integrated Marketing Communication specializing in Brand and Media Management

AAA School of Advertising
01.2002 - 12.2004

B.comm Law - Family Law, Labour Law, Advanced Labour Law, Banking law and usage , Law of Contract , Law of Sale

University of South Africa
01.2005 - 05.2013

Skills

  • Legal compliance
  • Commercial contract management
  • Strict confidentiality
  • Administrative support
  • Client representation
  • Integrative negotiation
  • Civil law
  • QuickBooks Pro
  • Exceptional telephone etiquette
  • Digital transcribing
  • Conflict resolution
  • Excellent time management
  • Litigation support
  • Contract negotiation
  • Case preparation
  • Legal research
  • Customer service
  • Computer-savvy

Languages

English
Fluent
Xhosa
Upper intermediate
Sotho
Intermediate

Timeline

Professional Assistant

Honey Attorneys (Alpha Centauri)
03.2023 - Current

Judges Secretary

Office of The Chief Justice (High Court FS)
02.2018 - 07.2019

Estates and Insolvency PA

EG Coopers & Majiedt Inc
04.2017 - 01.2018

Judges Secretary

Office of The Chief Justice (High Court FS)
08.2016 - 03.2017

Registry Clerk

Master of The Free State High Court (DOJ)
01.2015 - 07.2016

Estate Controlling & Help Desk Operator Clerk

Master of the Free State High Court (DOJ)
01.2014 - 12.2015

B.comm Law - Family Law, Labour Law, Advanced Labour Law, Banking law and usage , Law of Contract , Law of Sale

University of South Africa
01.2005 - 05.2013

Higher National Diploma - Integrated Marketing Communication specializing in Brand and Media Management

AAA School of Advertising
01.2002 - 12.2004

Senior Certificate - English, Xhosa, Biology, History, Home Economics, Business Economics

St Cyprians School
01.1987 - 12.2001

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Tembekile Mlamleli