Abraham Geswint

HR staff contracts and payroll and terminations.

Handle staff queries

Finance processes, reconciliation, and Point of sale related cash clearances.

Create purchase orders and follow up with suppliers

Payments of invoices.

Deal with customer complaints and queries.

See that policies and

procedures are followed

• Responded to customer inquiries with relevant information.
• Handling clients' complaints with excellent knowledge of compensation procedures and return policies.
• Managed inventory levels, conducted periodic stock checks, and ordered supplies to maintain optimal stock levels.
• Developed and maintained administrative systems to efficiently manage store correspondence, records, and files.

• Led administrative assistants by delegating work and aligning output to objectives.
• Directed administration performance through clear expectations, appraisals, and corrective action.
• Improved administration performance by analysing data, identifying root causes, and implementing corrective actions.
• Supported financial decision-making by compiling data and creating budget reports and visualisations.
• Accounted for payroll accuracy by managing office processing for timely salaries.
• Enhanced customer experience by maintaining and updating office policies and procedures.
• Protected sensitive information by handling confidential documents with strict discretion.
• Controlled office continuity by forecasting supply needs and placing timely orders.
• Coordinated staff engagement by hosting meetings to address issues and updates.
• Owned policy compliance by reviewing and updating procedures for current legislation.
• Oversaw purchasing governance by managing supply buying and budget tracking.
• Managed business filing, photocopying, and postage systems to maintain service standards.
• Supported office operations by coordinating filing, data entry, and document preparation.
• Built accountability culture by promoting personal responsibility and continuous improvement.