Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Abduraghmaan Schloss

Cape Town,WC

Summary

I am a vibrant outgoing person that loves meeting new people and overcoming new challenges to help grow and better myself. I am a driven individual that always gives my best to ensure that I try to meet them over and above the standards required for me. I have a passion for helping people not only in personal capacity, but professional environment as well and always ensure that I leave everyone with a positive memorable experience. I have a passion for sales that provide the best customer service.

Efficient sales person with comprehensive background in personal sales consulting seeks to leverage industry knowledge and client engagement strategies. Demonstrated success in fostering long-term client relationships and delivering tailored sales solutions. Proven ability to effectively utilize communication and negotiation skills to drive sales growth.

Overview

7
years of professional experience
3
Languages

Work History

P.A.N collection: Iron Steak And Bar

Waiter
10.2024 - Current

Job overview

  • The pan collection is the newest restaurant conglomerate in Cape Town. They have currently 6 stores under the name which are : Nikkei, Burger & Lobster, Hacienda , Scala, Yatai, BOMA and Iron Steak. I worked at iron steak which is primarily a steak house with non steak options. They try to be the top in each of their restaurant categories and had won some awards such as best steak house in South Africa 2024.
  • Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
  • Coordinated with kitchen staff for timely food delivery, improving overall dining experience.
  • Educated new staff on service standards and restaurant procedures, fostering consistency in service quality.

Life & Brand portfolio: Laparada/ Old Town Italy

Waiter
03.2023 - 10.2024

Job overview

Life and brand strive to be at the forefront of dining experiences in South Africa. Without restaurant chains all around South Africa. Nearly everybody we know has been there at least once or twice. They try to provide adequate courses that everyone can eat from vegetarians to gluten intolerance you'll be able to eat there comfortably.

  • Recommended menu items tailored to customer preferences and dietary needs, enhancing overall dining experience.
  • Managed customer inquiries, resolving issues promptly to ensure customer satisfaction.
  • Processed payments accurately and efficiently at the end of meals

Spur Steak Ranches

Waiter
04.2022 - 03.2023

Job overview

  • Spur Steak Ranch is a steakhouse franchise restaurant chain originating from South Africa with a focus on family dining. Spur caters for everyone not just steak lovers it is for everyone, they cater for vegans, vegetarians and of course meat lovers.
  • Provided attentive service to guests in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.
  • Maintained cleanliness and organization of dining area throughout shifts.

Slick restaurant group: grill wings &things/Belthazar

Waiter
10.2019 - 03.2020

Job overview

  • The slick group strives to be the best in dining experiences. They have a variety of restaurants including: Gibsons, Balducci, Belthazar and grill Wings & things which has family dining to restaurant dining. Our service is world renowned.
  • Provide excellent service to our guests.
  • Promoted and sold wine and spirit selections, increasing guest satisfaction and enhancing dining experience.
  • Delivered checks and collected bill payments efficiently, ensuring smooth guest transactions.
  • Communicated guest concerns to supervisors, enhancing overall service quality.

PEPCORE: Pep Stores Clothing

Retail Customer Service Representative
11.2018 - 10.2019

Job overview

  • Providing excellent customer service and support with regard to retail inquiries.
  • Maintained store appearance to enhance overall customer experience.
  • Managed departments to ensure stock accuracy and compliance with customer policy.
  • Counted stock across various stores to assess stock loss over time.
  • Maintain cash register roll to ensure that all sales was accounted for.

Education

Grassy Park Highschool
Cape Town, South Africa

High School Diploma
04.2001

False Bay College
Cape Town, South Africa

NQF Level 4 from Office Administration
04.2001

False Bay College
Cape Town, South Africa

BBA from Business Management
04.2001

Skills

Computer Literacy

Customer Service

Microsoft office suite

Objective handling

Customer engagement

Cross-selling products and services

Account management

Customer care

Active listening

Customer relationship building

Sales process

Negotiation

Timeline

Waiter

P.A.N collection: Iron Steak And Bar
10.2024 - Current

Waiter

Life & Brand portfolio: Laparada/ Old Town Italy
03.2023 - 10.2024

Waiter

Spur Steak Ranches
04.2022 - 03.2023

Waiter

Slick restaurant group: grill wings &things/Belthazar
10.2019 - 03.2020

Retail Customer Service Representative

PEPCORE: Pep Stores Clothing
11.2018 - 10.2019

Grassy Park Highschool

High School Diploma
04.2001

False Bay College

NQF Level 4 from Office Administration
04.2001

False Bay College

BBA from Business Management
04.2001
Abduraghmaan Schloss