Aarin Strydom
Third Year Psychology Student
Pretoria,GP
Summary
I am an extremely ambitious and hard-working individual. I have always had a deep passion for psychology and my aim is to one day become a forensic psychologist. I continuously aim to provide my best work regarding assignments and practical interventions. I seek to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Call Centre Agent
Platinum Life
Pretoria, Gauteng
07.2020 - 04.2021
- Entered client information into databases quickly and with minimal errors.
- Contact potential prospects.
- Verified accuracy and validity of data entered in databases.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
Au Pair
Anna Visagie
Pretoria, Gauteng
04.2020 - 08.2020
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Assisted one of the boy children on the autism spectrum (Asperger) with homework and stimulating activities.
- Offered top-notch care to two children at once, ranging in age from four to seven.
- Planned and guided age-appropriate tasks like reading, crafts, and homework.
- Kept children's areas neat and clean.
- Developed bilingual abilities in English and Afrikaans through immersive conversation and activities.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Met with parents about daily activities, positive developments and issues.
- Organized activities that enhanced children's physical, emotional and social well-being.
Waitress
Hooters Willow Crossing
Pretoria, Gauteng
09.2017 - 04.2020
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Used cash registers and credit card machines to cash out customers.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Stayed up-to-date on menu changes to help customers make food choices.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Applied Social Science - Psychology & Counselling
South African College of Applied Psychology
Brooklyn 02.2019 - Current
Skills
Statistical analysis
Behavior observation
Research management
Critical thinking
Compassion
Analytical skills
Computer proficiency
Flexible & Adaptable
Accomplishments
- I have passed each of my years with almost full distinctions. I have maintained my position on the academic excellence list for the past two years.
- I completed an Au Pair course.
- I have completed my level one First Aid Course.
Timeline
Call Centre Agent
Platinum Life
07.2020 - 04.2021
Au Pair
Anna Visagie
04.2020 - 08.2020
Bachelor of Applied Social Science - Psychology & Counselling
South African College of Applied Psychology
02.2019 - Current
Waitress
Hooters Willow Crossing
09.2017 - 04.2020