Ashleigh-Jade Willetts
Sales Consultant & Administrative/Personal Assistant
Stellenbosch
Summary
Reliable and upbeat retail sales professional who is committed to providing excellent customer service. Experienced in product merchandising, payment processing, project management and client relations. Dedicated and dependable individual with excellent communication and organizational skills.
Overview
9
9
years of professional experience
17
17
years of post-secondary education
Work History
Sales and Admin Assistant
Smith's Interiors
12.2021 - Current
- Contributed to positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Elevated company reputation through meticulous attention to detail in all aspects of work output.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Assisted owner of business in business operations.
- Managed company's social media.
Optical Assistant
Optique Eyewear
06.2021 - 11.2021
- Streamlined patient scheduling with efficient appointment management, resulting in improved patient flow.
- Managed eye-wear orders from initial purchase through delivery, ensuring timely receipt of products for customers.
- Maintained a clean and organized optical dispensary, ensuring a positive customer experience.
- Enhanced customer satisfaction by providing personalized frame and lens recommendations based on individual needs.
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eye0wear purchases.
Sales Assistant
Desray Boutique
12.2017 - 05.2021
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Increased sales by providing exceptional customer service and product knowledge.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Collaborated with team members to achieve monthly sales targets and objectives.
Sales Assistant
Smith's Interiors
07.2018 - 03.2021
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Processed shipments efficiently upon arrival to ensure timely stocking of new merchandise on the floor.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Improved store appearance with effective merchandising and creative displays.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
Casual Worker
Cape Development and Dialogue Centre (CDDC)
06.2015 - 10.2017
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Bachelor of Arts - General Linguistics & Ancient Cultures
Stellenbosch University
Stellenbosch, South Africa 01.2015 - 12.2024
High School Diploma -
Rhenish Girl's High School
Stellenbosch, South Africa 01.2010 - 01.2017
Skills
Office Administration
Stock management
Customer Assistance
Appointment Scheduling
Project Management
Client Relations
Office Administration
References
- Pearl May, Financial Manager, Cape Development and Dialogue Centre (CDDC), 0218089005
- June Absolom, Manager, Desray, 0218875339
- Zume Olivier, Manager, 0765791492
- Kurt Broekman, Owner, Smith's Interiors, 0832852651, kurt@smithsinteriors.co.za
Timeline
Sales and Admin Assistant
Smith's Interiors
12.2021 - Current
Optical Assistant
Optique Eyewear
06.2021 - 11.2021
Sales Assistant
Smith's Interiors
07.2018 - 03.2021
Sales Assistant
Desray Boutique
12.2017 - 05.2021
Casual Worker
Cape Development and Dialogue Centre (CDDC)
06.2015 - 10.2017
Bachelor of Arts - General Linguistics & Ancient Cultures
Stellenbosch University
01.2015 - 12.2024
High School Diploma -
Rhenish Girl's High School
01.2010 - 01.2017