BONELWA ZWELINJANI
KYC Administrator
Pretoria
Summary
Detail-oriented and compliance-focused Client Due Diligence / KYC Administrator with over 2 years’ experience supporting regulated financial institutions within KYC, CDD, AML, and client onboarding environments. Proven ability to request, review, validate, and manage client documentation in line with regulatory, compliance and internal policy requirements. Experienced in client due diligence reviews, stakeholder engagement, system-based verification, and audit-ready recordkeeping within fast-paced, time sensitive environments.
Experienced with managing customer accounts and resolving issues efficiently. Utilizes strong communication skills to ensure client satisfaction and retention.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
KYC Administrator
Bidvest Bank
02.2024 - 06.2026
- Expand customer’s opportunities and eliminate bad actors.
- Complete customer identification and verification procedures
- Accelerate onboarding and customer acquisition with KYC screening.
- Efficiently assess financial counterparty risk
- Streamline KYC and sanctions screening.
- Expedite investigation customer due diligence and enhanced due diligence.simplifying ongoing monitoring
- Improve the precision and predictive value of KYC and customer Due Diligence
- Responsible for supporting the Bank’s KYC, CDD, and AML compliance processes by performing client due diligence reviews in line with regulatory and internal policy requirements.
- Perform CDD and KYC reviews for onboarding, periodic and event-driven reviews.
- Validate client entity types, source of funds, PEP exposure and risk indicators.
- Verify identity and address via DHA and XDS against stored documentation.
- Conduct sanctions, blacklist and fraud screening.
- Liaise with clients and stakeholders regarding outstanding documentation.
- Maintain accurate, audit-ready records aligned to FICA and POPIA.
- Providing regular feedback and updates to internal stakeholders on documentation status and outstanding requirements.
- Supporting regulatory compliance with minimal disruption to business operations while meeting agreed turnaround times.
Project Administrator
Momentum
01.2023 - 01.2023
- Processed project applications and maintained documentation logs.
- Supported stakeholder coordination and administrative functions.
- Contract
Finance Administrator
Shoprite & Checkers Head Office
01.2016 - 01.2022
- Reviewed and coded CAPEX and invoices on SAP.
- Prepared sales and management reports.
IT Project Administrator Intern
Metropolitan Health
01.2016 - 01.2016
- Supported reporting, data extraction and administrative functions.
Education
National Diploma - Entrepreneurship
Cape Peninsula University of Technology
01-2013
Certified Digital Practitioner - Anti-Money Laundering and Related Crimes
BankSETA
01-2024
National Senior Certificate - undefined
Bloekombos Senior Secondary School
01-2009
Skills
Client Due Diligence (CDD), KYC Processes, Regulatory Documentation, Client Onboarding, Risk Indicators, FICA & POPIA Compliance, Record Management, Stakeholder Communication, Attention to Detail, SLA Adherence
Strong written and verbal communication
High attention to detail and accuracy
Ability to work under pressure and meet SLA deadlines
Proactive and accountable work ethic
Strong organisational and time management skills
Professional, client-focused approach
Effective team collaboration in compliance environments
EVO, OnBase, DHA, XDS, CRM Platforms, World-Check, SAP ERP (Basic– Intermediate), MS Excel, Outlook, PowerPoint
-Client relationship building
-Problem-solving skills
-Decision-making
-Call center experience
-Interpersonal skills
-Conflict resolution
-Goal setting
-Task prioritization
-Customer service excellence
-CRM software
-Sales support
-Complaint handling
Certification
AML certificate
Timeline
KYC Administrator
Bidvest Bank
02.2024 - 06.2026
Project Administrator
Momentum
01.2023 - 01.2023
Finance Administrator
Shoprite & Checkers Head Office
01.2016 - 01.2022
IT Project Administrator Intern
Metropolitan Health
01.2016 - 01.2016
National Senior Certificate - undefined
Bloekombos Senior Secondary School
Certified Digital Practitioner - Anti-Money Laundering and Related Crimes
BankSETA
National Diploma - Entrepreneurship
Cape Peninsula University of Technology