ALLISON DUNN
Nursing
Pretoria,GP
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
3
3
Certificates
Work History
RECEPTIONIST/ADMIN CLERK
VIC REDDY CONSTRUCTION
Durban, Kwa Zulu Natal
07.2015 - 12.2016
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Answered and quickly redirected large volume of calls on central system.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Diploma in Nursing
government
JHB, Gauteng
02.2015 - Current
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used Microsoft Word and other software tools to create documents and other communications.
- Received and processed stock into inventory management system.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
High School Diploma -
MANDINI ACADEMY
01.2007 - 01.2012
Diploma - Nursing
Diploma in Nursing
SG Laurens 03.2016 - 03.2022
Skills
Physical assessments
Indirect Patient Care
Professional bedside manner
Supply restocking
Administering immunizations
Removing sutures
Breastfeeding education
Patient Management
Medication Administration
Newborn care
Medication distribution
Medical recordkeeping
Appointment Scheduling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
NIMART:Vaccination traind
11-2022
Prep:Vaccination trained
10-2021
IMCI:Vaccination trained
05-2021
Diploma - Nursing
Diploma in Nursing
03.2016 - 03.2022
RECEPTIONIST/ADMIN CLERK
VIC REDDY CONSTRUCTION
07.2015 - 12.2016
Diploma in Nursing
government
02.2015 - Current
High School Diploma -
MANDINI ACADEMY
01.2007 - 01.2012
Accomplishments
- COMPANY NAME : MANDINI PHARMACY
- UTIES : HELPING CUSTOMERS PACKING AND LABELING MEDICATION JOB SHADOWED THE PHARMACIST
Certification
Prep:Vaccination trained
Affiliations
Driehoek Clinic
Mr Mkhabela
061 438 9298
Hobbies
I enjoy cooking and traveling with my f