Anso Louw
Assistant Retail Manager
Pretoria
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
1
1
Language
Work History
Waitress
Dros Montana
Pretoria
06.2014 - 06.2016
- Attending to customers, taking out food, cleaning restaurant at night
- Type of industry: Hospitality
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress Later Promoted to Assistant Manager
Sleepers Railway Restaurant and Bar
Hoedspruit
05.2009 - 01.2014
- Checking on all customers, answering the phone, Ordering stock, entering stock, checking stock, checked that waiters were doing their jobs, checking that food didn’t go out unless perfect
- Type of industry: Hospitality
- Reason for leaving: Better Career Prospects
Education
Grade 12 -
Impak Tuis Onderrig
01.2008
Skills
Customer service
Dining area maintenance
Guest relations management
Safe food handling
Order accuracy
Team collaboration
Time management
Active listening
Cleanliness
Sales techniques
Accurate money handling
Sales expertise
References
- Craig, Williamson, Owner of Sleepers Restaurant, 015 793 1014, Sleepers Restaurant
- Maja, Prinsloo, Partner and General Manager of Sleepers Restaurant, 015 793 1014, Sleepers Restaurant
- Hentie, Bernard, Manager Dros Montana, 012 548 1150, Dros Montana
Personal information
- Surname: Louw
- Name: Anso
- ID Number: 8901210133089
- Residential Address: Grobler straat 1372, Mountainview, Pretoria, 0082
- Cell phone number: 076 775 7049
- Alternative phone: 012 379 9240
- Transport: Yes
- Driver’s licence: Code 8
- Health: Excellent
Timeline
Waitress
Dros Montana
06.2014 - 06.2016
Waitress Later Promoted to Assistant Manager
Sleepers Railway Restaurant and Bar
05.2009 - 01.2014
Grade 12 -
Impak Tuis Onderrig