Kamogelo Selane

• Resolved problems, improved operations and provided exceptional service.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Prepared variety of different written communications, reports and documents.
• Increased customer satisfaction by resolving issues.

The Internship allowed me to be exposed to various disciplines:

A business management and training company headquartered in Bremen, Germany. I participated in an online industry training course, with 20 hours of individual work and training.

• Worked on mock corporate projects and tasks.
• Proposed business analysis, advice to companies
• Collaborated on tasks with individuals from around the world
• Participated in discussions about analysis of business markets
• Used both qualitative and quantitative analysis techniques frequently
• Analyzed market, technology and industry to keep current on trends

• Reported to the Producer and director after the day's operations ( eg. If staff arrived on time, if there were any issues during the day, and advise what would be needed for the next days operations)
• Sent out daily schedules, to the cast and production team
• Handling cash flow and petty cash
• Assisting in calculating the budget plan
• Maintained schedules, managed deadlines and interfaced with teammates to support production activities
• Created and updated records and files to maintain document compliance
• Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs

• Assisted in Sales promotion on golf days at golf courses around the Johannesburg area.
• Demonstrated products to customers, answered questions and redirected objectives to positive features
• Managed customer expectations and helped navigate sales processes

• I was a youth sports coach, I have a passion for sports and culture in this job, I coached cricket, soccer and hockey. My roles were to instill basic sporting skills in young children, and instill passion for the specific sports.