Zwelisha Langa
Junior Software Engineer
Johannesburg
Summary
- I am currently an intern as a junior software engineer at BBD Software.
- I studied Construction and Engineering Drafting at Rosebank College and studied a Software Engineer course at WeThinkCode_. I worked as a Call Center Agent at AEGIS in Randburg for 2 years.
- I started computer programming in 2019 but enjoyed working on the computer before programming, using Microsoft Office, navigating the computer, using the internet, playing games, etc.
- I enjoy problem solving, which makes me enjoy helping other people with their problems. I am aspiring to be a gaming developer, android developer, and a full-stack developer.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Junior Software Engineer Intern
BBD Software
Johannesburg
02.2023 - Current
- Shadowed team members to learn new tasks and how to appropriately handle technical issues.
- Worked with developers to identify and remove software bugs.
- Worked closely with peers to identify issues and provide suitable resolutions.
- Analyzed source code to identify functionality issues.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
Technical Mentor
WeThinkCode_
Johannesburg
09.2022 - 12.2022
- Gave mentees guidance on how to problem solve
- Gave advice on how to go about tackling a project
- Worked on some projects with my mentees as a team lead
- Provided workshops for my mentees on concepts they were struggling with
- Promoted teamwork amongst them
Call Center Agent
AEGIS
Johannesburg
08.2016 - 02.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Addressed customer internet issues by helping them reconnect again to the router
- Answered customer queries as to when their internet/telephone line will be fixed by the technician.
- Sent out a technician to resolve customer landline or internet issues
Education
NQF 5 - Higher Certificate - Construction And Engineering Drafting
IIE Rosebank College
Johannesburg, South Africa 01.2015 - 12.2015
NQF5 - Higher Certificate - Software Developer
WeThinkCode_
Johannesburg, South Africa 09.2021 - 12.2022
Skills
GitFlowundefined
Timeline
Junior Software Engineer Intern
BBD Software
02.2023 - Current
Technical Mentor
WeThinkCode_
09.2022 - 12.2022
NQF5 - Higher Certificate - Software Developer
WeThinkCode_
09.2021 - 12.2022
Call Center Agent
AEGIS
08.2016 - 02.2018
NQF 5 - Higher Certificate - Construction And Engineering Drafting
IIE Rosebank College
01.2015 - 12.2015
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