Zuzumusa Sabela
Finance Process Analyst
Cape Town
Summary
Experienced Business/Data Analyst at Woolworths who has over 5 years of experience in the field of Data and Analytics. Background spans in industries such as insurances, consulting, telecommunication and currently in retail. Certified Qlik Sense Business Analyst, now expanding expertise in OneStream Software which is an Enterprise Performance Management System. Proficient in various tools including Qlik, Microsoft products, Data Management, Data Analysis and OneStream products. Passionate about working with data and finding the hidden insights and trends in data, and enjoys solving complex data issues using analytical tools. Recently formed and leads a team within the Finance business unit at Woolworths, ensuring the creation of insightful and accurate reports for end users to support decision making.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Finance Process Analyst
Woolworths South Africa
9 2022 - Current
- Extract data from company databases, clean and organize dataset using python, sequel, or Qlik Sense/View
- Analyse data to find insights, patterns, and trends
- Create and maintain business rules to ensure data integrity and accuracy
- Monitor and maintain metadata in OneStream by regularly doing reconciliation checks
- Create new Cubeviews and Dashboards in OneStream Software
- Maintain existing Cubeviews and Dashboards in OneStream Software
- Maintain user access to OneStream Software and Qlik Sense
- Create and maintain existing Qlik Sense Dashboards
- Developing and maintaining Qlik Sense dashboards to monitor financial metrics, promoting transparency and informed business decision-making.
- Improved process efficiency by analyzing workflows and identifying areas for optimization
- Collaborated closely with stakeholders during each phase of project planning and execution for maximum buy-in and success rate
- Identified bottlenecks within workflows, implementing solutions that bolstered overall throughput capacity
- Utilized data-driven decision-making techniques to prioritize process improvement projects, maximizing ROI
- Reduced operational costs with thorough analysis of existing processes, recommending cost-effective changes
- Developed change management protocols to streamline required business process alterations through preemptive training and guidance
Support Team Lead – Qlik Sense
Really Intelligent Corporation (Pty) Ltd
01.2022 - 07.2022
- Reactive and preventative maintenance on the operating systems deployed within the server pool
- This includes, but not limited to, operating system updates and/or patches
- Reactive and preventative maintenance on the 3rd party software deployed
- Monitor ISOC events and action when required
- Conduct Server and Application Health Checks to ensure uptime
- Monitoring changes on Qlik through the Monitoring Apps and Server Logs
- Troubleshoot user raised issues on the QMC, that includes access issues, security rules, App Related issues, Data connections, Node health, tasks, and triggers etc
- Configure and administer Qlik Sense sites using Qlik Management Console (QMC)
- Publish to the Production environment through go-live process
- Control content security based on security rules
- Manage data connections and extensions to select and load data
- Synchronize content and users of Qlik sites
- Responsible for the Qlik infrastructure, up-gradation, and migration of Qlik Sense applications
- Troubleshoot issues regarding access, data visualizations, display issues, streams, and performance
- Assisting developers with data visualization to include best practices
- Manage and lead the first-line support team.
Business Intelligence Consultant
Really Intelligent Corporation (Pty) Ltd
08.2019 - 12.2021
- Understand business needs/objectives
- Plan and create appropriate reporting solutions utilizing data toolsets
- Support and enhance existing data application activities
- Ensure the best possible performance, quality, and responsiveness of applications
- Identify bottlenecks and bugs, and devise solutions to these problems
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
- Deliver on expectations to clients and internal and external stakeholders in order to ensure that client expectations are managed
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
Finance Administrator Intern
Workers Life Assurance (PGC Group)
12.2018 - 08.2019
- Administrating of Sage Evolution
- Creating Financial presentation for Chief Finance Officer
- Analysing, managing, and visualising data for departments
- Providing monthly schedules to clients
- Reconciling schedules
- Updating payment methods for clients
- Reviewing refunds
- Installation of new software’s on company computers
- Resolving branch queries and events.
Education
Bachelor of Commerce - Management Information Systems
University of Zululand
Empangeni 02.2014 - 12.2018
Certification
OneStream Software, OneStream Essentials: Building Basic Reports, https://www.credly.com/badges/58a1f01d-8ceb-48a4-a4fa-68358ac1d273/linked_in_profile
References
Available on request.
Timeline
Support Team Lead – Qlik Sense
Really Intelligent Corporation (Pty) Ltd
01.2022 - 07.2022
Business Intelligence Consultant
Really Intelligent Corporation (Pty) Ltd
08.2019 - 12.2021
Finance Administrator Intern
Workers Life Assurance (PGC Group)
12.2018 - 08.2019
Bachelor of Commerce - Management Information Systems
University of Zululand
02.2014 - 12.2018
Finance Process Analyst
Woolworths South Africa
9 2022 - Current
OneStream Software, OneStream Essentials: Building Basic Reports, https://www.credly.com/badges/58a1f01d-8ceb-48a4-a4fa-68358ac1d273/linked_in_profile
OneStream Software, OneStream Essentials: Getting Started with OneStream, https://www.credly.com/badges/58a1f01d-8ceb-48a4-a4fa-68358ac1d273/linked_in_profile
Stellenbosch University, Introduction to Data Science, https://shortcourses.sun.ac.za/credential-validation.html
Qlik, Qlik Sense Business Analyst (June 2019), QSBA20190569
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