Zuziwe Penelope Phungula
Accounting
Hillcrest,Kwa Zulu Natal
Summary
Highly skilled candidate experienced in information organization and data entry. Self-directed and organized professional with proven track record for managing information with extreme care. Committed to maintaining high standards for confidentiality, productivity and accuracy.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Personal Trainer
Virgin Active Hillcrest
Hillcrest
03.2021 - 11.2023
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Designed specific workout systems for individual clients based on performance ability.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Trained clients during strength training, cardio vascular exercise, and stretching.
Filing Clerk
Mchunu Blose And Partners
Durban
04.2014 - 11.2018
- Optimized information gathering and presentations with implementation of practical filing system.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Call Center Agent
The Unlimited
Pinetown
07.2012 - 08.2013
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Education
Diploma In Cost And Management Accounting - Accounting And Finance
Durban University of Technology
Durban 02.2016 - 11.2020
Skills
Complex transaction processing
Spreadsheet development
Customer follow-up
Billing and Invoicing
Certification
CPT - Certified Personal Trainer
Additional Information
REFERENCES
Lindo Ncube - Virgin Active Hillcrest
Fitness Manager-074418-5524
Precious Mthembu - The Unlimited
Floor Manager/Team leader (031) 714 5023
Mbongeleni Mchunu
CEO-084 6722775
Timeline
Personal Trainer
Virgin Active Hillcrest
03.2021 - 11.2023
Diploma In Cost And Management Accounting - Accounting And Finance
Durban University of Technology
02.2016 - 11.2020
Filing Clerk
Mchunu Blose And Partners
04.2014 - 11.2018
Call Center Agent
The Unlimited
07.2012 - 08.2013