Zuziwe Happiness Mkhize

Claims specialist with strong focus on resolving issues efficiently and delivering results. Adept at managing complex claims processes, analyzing data, and ensuring compliance with regulations. Known for excellent teamwork and adaptability in dynamic environments. Skilled in customer service, communication, and problem-solving, consistently contributing to organizational success.

Personable and detail-oriented professional with strong aptitude for managing complex information and resolving issues efficiently. Knowledge of claims processing and proficient in data analysis and customer service. Dedicated to ensuring accuracy and enhancing operational workflows.

Offering solid foundation in analytical thinking and problem-solving, eager to learn and excel in claims administration. Brings ability to understand and apply industry-specific regulations and policies. Ready to use and develop skills in data management and customer service in Claims Administrator role.

• Excellent communication, interpersonal and written skills
• Management and problem-solving skills
• Good understanding of public service and procedures (Batho Pele)
• Medical Terminology
• Ability to work independently with or without supervision
• Understanding and empathy towards patients that need care
• Ability to stay calm under pressure
• Flexibility, honest and loyal
• Able to work extra hours if needed

• ID Number: 891223 0886 085
• Date of Birth: 12/23/89
• Nationality: South African
• Marital Status: Single

Secretarial