Zulaikah Mia

Manage relationships with key accounts, including, Pepkor, Crazy Plastics, OBC Distribution, Dipolmat ensuring clear communication and accurate fulfilment.

• Oversee accounts receivable and debt management:

• Issue invoices accurately and promptly.

• Reconcile accounts regularly to maintain clean records.

• Follow up on overdue payments tactfully and professionally.

• Prepare detailed financial reports for management.

• Handle confidential financial matters with integrity and trustworthiness.

• Coordinate local and international shipments, including customs clearance via Botswana, Zimbabwe, and Mozambique.

• Liaise with freight partners (e.g., Rangel) for smooth cross-border deliveries.

• Prepare VAT documentation, export paperwork, and ensure compliance with SADC regulations where applicable.

• Manage office operations: handle incoming calls, organise documents, maintain filing systems, and manage supply orders.

• Provide PA support to management: schedule meetings, manage diaries, prepare reports, and draft correspondence on behalf of executives.

• Communicate with customers regarding product shortages, changes, and alternative solutions, ensuring relationships remain strong.

• Organise special orders, including promotional stands, sample shipments, and mixed product box requests.

• Teach children and beginners essential swimming techniques, water safety, and confidence-building exercises.
• Create personalized lesson plans tailored to each swimmer’s skill level and goals.
• Monitor and assess progress, providing constructive feedback and encouragement.
• Ensure a safe and supportive environment for all participants.
• Maintain up-to-date certifications in water safety and first aid.