Zukiswa Nokele
Boksburg
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Admin Officer
Department of Employment and Labour: Inspection and Enforcement Services
6 2021 - 12.2022
- Provide administrative support to the teams by devising and maintaining office systems and but not limited to: document preparations for meetings, diary management, coordination of meetings, accurate minute taking, etc
- Arrange, coordinate and facilitate meetings as instructed
- Manage local and international travel requests by the team and expense budget and ensure correctness in making travel arrangements
- Compile and submit S&T claims after travelling
- Process purchase orders, service contracts and draft financial reports
- Arrange and manage petty cash claims and submit receipts to finance
- Follow up with service provider payments and ensure payments are made on time
- Analyse performance information and other data for compliance with the annual performance plan technical indicators
- Administer yearly budget to manage office and project requirements
- Collate, verify and consolidate performance information and identify audit gaps and achieve a clean audit
- Prepare submissions and follow up until approved
- Draft reports and presentations and ensure minutes are submitted and signed within 3 days after the meeting.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Client Liaison Administrator
merSETA
03.2017 - 08.2020
- Implement Administrative procedures and systems required to facilitate all learning programs and or projects.
- Oversee and supervise all apprenticeship related matters including trade test bookings, transfers, recission: 24 A, and timelines of learner and apprenticeship programs in alignment with the Quality Management System (QMS).
- Ensure effective, professional communication and dialogue with all Stakeholders, Management, Staff, and external Stakeholders.
- Prepare document packets for meetings with training providers/stakeholders and units
- Continuously track, monitor, and measure individual performance against set standards and performance targets.
- Ensure that all admin files are complete according to the evidence requirements for application, commencement, progress and closure of projects/programmes
- Prepare employers for implementation of projects and monitor progress
- Completing Learner Registrations accurately and timeously ensuring all required information is captured accurately and according to procedure.
- Accurate capturing of information on the system, ensuring the database is kept up to date.
- Provide guidance and support to Levy Paying Members in navigating the application procedures for Mandatory and Discretionary Grants
- Organize and attend induction workshop and assist learners and stakeholders with applications
- Accountable for the submission of company claims to the Discretionary grant unit to ensure that companies receive grants within the stipulated time
- Coordinate project contracts, prepare and monitor claims, payments, correspondence and report on such
- Capacitated employers and training providers on skills development processes
- Plan and manage all travel itineraries, meeting venues, take minutes and draft reports.
- Trained new personnel regarding company operations, policies and services.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Provided regular progress reports on projects to both clients and management teams, fostering transparency in communication.
Client Liaison Administrator (Internship)
merSeTA
05.2016 - 02.2017
- Register learners into the different learning programmes
- Scheduling meetings, sourcing venues, taking minutes and report writing
- Update databases with the latest required learner and provider information to enable accurate reporting
- Attend to queries and refer to relevant office
- Maintain an efficient filing system for the provincial office
- Ensure documents are accessible for the department of higher education and training and auditor general for audit purposes
- Aiding and advising stakeholders on merSETA processes and procedures
- Communicate with client liaison officer, coordinators and stakeholders regarding outstanding learner information
- Carry out administrative tasks relating to projects as delegated by line manager
- Arrange and manage petty cash within the provincial office.
Education
National Certificate: ODETDP -
Africa Competency Development (Pty) Ltd
National Diploma: Office Management and Technology - undefined
Walter Sisulu University
National Senior Certificate - undefined
St James (RC) S.S.S
Skills
Planning and Organizing
Communication skills (verbal and written)
Knowledge of electronic Document Management System
Client Liaison skills
Organizational Skills
Time Management
Problem Solving Skills
Project Management
Technical and Analytical skills
Audit reporting
Personal Information
- Ethnicity: Black
- Gender: Female
- Driving License: Code 8
References
- Mr Lucas Masango, Supervisor IES, Department of Employment and Labour, 073 133 6975, 012 309 4398, Lucas.Masango@labour.gov.za
- Mrs Dora Segobola, Supervisor, merSETA, 074 877 4143, 010 219 3419, DSegobola@merseta.org.za
- Miss Mandisa Nkayi, Senior Client Liaison Coordinator, merSETA, 079 890 7617, 010 219 3200, MNkayi@merseta.org.za
Timeline
Client Liaison Administrator
merSETA
03.2017 - 08.2020
Client Liaison Administrator (Internship)
merSeTA
05.2016 - 02.2017
Admin Officer
Department of Employment and Labour: Inspection and Enforcement Services
6 2021 - 12.2022
National Certificate: ODETDP -
Africa Competency Development (Pty) Ltd
National Diploma: Office Management and Technology - undefined
Walter Sisulu University
National Senior Certificate - undefined
St James (RC) S.S.S