Zukiswa Nokele
Boksburg
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Admin Officer
Department of Employment and Labour: Inspection and Enforcement Services
6 2021 - 2022.12
- Provide administrative support to the teams by devising and maintaining office systems and but not limited to: document preparations for meetings, diary management, coordination of meetings, accurate minute taking, etc
- Arrange, coordinate and facilitate meetings as instructed
- Manage local and international travel requests by the team and expense budget and ensure correctness in making travel arrangements
- Compile and submit S&T claims after travelling
- Process purchase orders, service contracts and draft financial reports
- Arrange and manage petty cash claims and submit receipts to finance
- Follow up with service provider payments and ensure payments are made on time
- Analyse performance information and other data for compliance with the annual performance plan technical indicators
- Administer yearly budget to manage office and project requirements
- Collate, verify and consolidate performance information and identify audit gaps and achieve a clean audit
- Prepare submissions and follow up until approved
- Draft reports and presentations and ensure minutes are submitted and signed within 3 days after the meeting.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Client Liaison Administrator
merSETA
2017.03 - 2020.08
- Implement Administrative procedures and systems required to facilitate all learning programs and or projects.
- Oversee and supervise all apprenticeship related matters including trade test bookings, transfers, recission: 24 A, and timelines of learner and apprenticeship programs in alignment with the Quality Management System (QMS).
- Ensure effective, professional communication and dialogue with all Stakeholders, Management, Staff, and external Stakeholders.
- Prepare document packets for meetings with training providers/stakeholders and units
- Continuously track, monitor, and measure individual performance against set standards and performance targets.
- Ensure that all admin files are complete according to the evidence requirements for application, commencement, progress and closure of projects/programmes
- Prepare employers for implementation of projects and monitor progress
- Completing Learner Registrations accurately and timeously ensuring all required information is captured accurately and according to procedure.
- Accurate capturing of information on the system, ensuring the database is kept up to date.
- Provide guidance and support to Levy Paying Members in navigating the application procedures for Mandatory and Discretionary Grants
- Organize and attend induction workshop and assist learners and stakeholders with applications
- Accountable for the submission of company claims to the Discretionary grant unit to ensure that companies receive grants within the stipulated time
- Coordinate project contracts, prepare and monitor claims, payments, correspondence and report on such
- Capacitated employers and training providers on skills development processes
- Plan and manage all travel itineraries, meeting venues, take minutes and draft reports.
- Trained new personnel regarding company operations, policies and services.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Provided regular progress reports on projects to both clients and management teams, fostering transparency in communication.
Client Liaison Administrator (Internship)
merSeTA
2016.05 - 2017.02
- Register learners into the different learning programmes
- Scheduling meetings, sourcing venues, taking minutes and report writing
- Update databases with the latest required learner and provider information to enable accurate reporting
- Attend to queries and refer to relevant office
- Maintain an efficient filing system for the provincial office
- Ensure documents are accessible for the department of higher education and training and auditor general for audit purposes
- Aiding and advising stakeholders on merSETA processes and procedures
- Communicate with client liaison officer, coordinators and stakeholders regarding outstanding learner information
- Carry out administrative tasks relating to projects as delegated by line manager
- Arrange and manage petty cash within the provincial office.
Education
National Certificate: ODETDP -
Africa Competency Development (Pty) Ltd
National Diploma: Office Management and Technology - undefined
Walter Sisulu University
National Senior Certificate - undefined
St James (RC) S.S.S
Skills
Planning and Organizing
undefinedPersonal Information
- Ethnicity: Black
- Gender: Female
- Driving License: Code 8
References
- Mr Lucas Masango, Supervisor IES, Department of Employment and Labour, 073 133 6975, 012 309 4398, Lucas.Masango@labour.gov.za
- Mrs Dora Segobola, Supervisor, merSETA, 074 877 4143, 010 219 3419, DSegobola@merseta.org.za
- Miss Mandisa Nkayi, Senior Client Liaison Coordinator, merSETA, 079 890 7617, 010 219 3200, MNkayi@merseta.org.za
Timeline
Client Liaison Administrator
merSETA
2017.03 - 2020.08
Client Liaison Administrator (Internship)
merSeTA
2016.05 - 2017.02
Admin Officer
Department of Employment and Labour: Inspection and Enforcement Services
6 2021 - 2022.12
National Certificate: ODETDP -
Africa Competency Development (Pty) Ltd
National Diploma: Office Management and Technology - undefined
Walter Sisulu University
National Senior Certificate - undefined
St James (RC) S.S.S
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