Zolelwa Gina Jonas

• Maximized instructional time by maintaining organized records of lesson plans, materials, and resources for quick retrieval when needed.
• Contributed to school-wide improvement initiatives by participating in professional development workshops and sharing best practices with colleagues.
• Enhanced student comprehension by utilizing diverse teaching methods tailored to individual learning styles.
• Increased parent involvement with regular communication regarding student progress, concerns, and accomplishments.

• Assisted call-in customers with questions and orders.
• Managed high call volume with exceptional professionalism and efficiency.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.

• Conducted follow-ups with customers after sale completion to ensure ongoing satisfaction and promote future opportunities.
• Achieved success in cold calling campaigns by researching prospects thoroughly before initiating contact.
• Overcame sales objections with persuasive negotiation techniques that led to successful deal closures.
• Managed time effectively to maximize productivity while maintaining high levels of customer satisfaction.

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Responded to telephone and in-person requests for information.
• Provided sales and customer service assistance to walk-in traffic

Filling and Record keeping

Data Entry

Scheduling