Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Zoleka Cele

Graduate
Cape Town

Summary

Highly enthusiastic, motivated, and dedicated graduate in environmental science with a solid foundation in sustainability practice, environmental research, and policies. Adept in thorough scientific research and data analysis skills, able to effectively communicate results. Goal is to strengthen academic knowledge and gain firsthand experience to contribute to influential environmental projects through an internship position.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Beauty Therapist

Shanti Aesthetics and Day Spar
12.2023 - 03.2024
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, derma planning, laser liposuction, and nails, for optimal client results.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Job Shadowing

DPEM, eThekwini Municipality
12.2023 - 03.2024
  • Job shadowing experience: Entailed enquiring about different jobs within thedepartment; observing EIA procedures, environmental protocol, and enforcement
  • Learned in depth about D’MOSS, conservational and other restorative projects carried out by eThekwini.

Customer Service Representative

CCI South Africa
02.2018 - 05.2018
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

B.Sc. Environmental Science, Biogeography and Climate Change (ENVS 314), GIS and Remote Sensing (ENVS316), Atmospheric science (ENVS318), Global Environment Change (ENVS319), Environmental Management (ENVS322), Population and Community Ecology (BIOL305), Applied Biotechnology (BIOL315), Reproductive and Behavioural Ecology (BIOL325) -

University of KwaZulu Natal
Pietermaritzburg, KZN
01.2020 - 12.2023

NSC Bachelor’s Pass Matriculant - undefined

Westville Girls’ High School
Durban, KZN
01.2012 - 12.2013

Skills

Languages: English and isiZulu

Computer Literate

RSA Code 8 Drivers License

Good Listener

Creative

Effective Communicator

Ardent reader and researcher

Punctual

Responsible

Software

SPSS IMB software

Microsoft Office

ArcGIS

Timeline

Beauty Therapist

Shanti Aesthetics and Day Spar
12.2023 - 03.2024

Job Shadowing

DPEM, eThekwini Municipality
12.2023 - 03.2024

B.Sc. Environmental Science, Biogeography and Climate Change (ENVS 314), GIS and Remote Sensing (ENVS316), Atmospheric science (ENVS318), Global Environment Change (ENVS319), Environmental Management (ENVS322), Population and Community Ecology (BIOL305), Applied Biotechnology (BIOL315), Reproductive and Behavioural Ecology (BIOL325) -

University of KwaZulu Natal
01.2020 - 12.2023

Customer Service Representative

CCI South Africa
02.2018 - 05.2018

NSC Bachelor’s Pass Matriculant - undefined

Westville Girls’ High School
01.2012 - 12.2013

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