Zolani Falasi
Administrator
East London
Summary
Results-driven and detail-oriented professional with proven experience in sales, office administration, and bookkeeping. Adept at driving revenue growth, maintaining accurate financial records, and ensuring efficient daily office operations. Strong interpersonal and communication skills with a talent for customer service, data management, and multitasking in fast-paced environments. Proficient in Microsoft Office, bookkeeping software, and CRM tools. Committed to delivering high-quality work and supporting overall business success.
Overview
15
15
years of professional experience
6
6
Certifications
3
3
Languages
Work History
Sales Executive
Lisakhanya Skills Development Consultant
09.2015 - Current
- Meeting with clients virtually or during sales visits
- Demonstrating and presenting products
- Establishing new business
- Maintaining accurate records
- Attending trade exhibitions, conferences and meetings
- Reviewing sales performance
- Negotiating contracts and packages
- Working towards monthly or annual targets.
- Reason for leaving: Got a better position with more challenges.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Office Administrator
Umsimbithi Tourism Consultant
05.2014 - 05.2015
- Support planning and coordination of program and its activities
- Ensure implementation of policies and practices.
- Maintain budget and track expenditures/transactions.
- Schedule and organize meetings/events and maintain agenda.
- Ensure technology is used correctly for all operations (video conferencing, presentation etc)
- Prepare paperwork and order material.
- Keep updated records and create reports or proposal.
- Support growth and program development
- Reason for leaving: Voluntary Work
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Bookkeeper
Kumkani FM Radio
02.2011 - 03.2014
- Posted daily receipts and payments in accordance with corporate protocols.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Maintained and processed invoices, deposits, and money logs.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Completed payroll for employees and maintained detailed records of procedures.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Education
Grade 12 -
Ebenezer Majombozi High School
East London 04.2001 -
BBA - Business Administration And Management
MSC Business Holdings
East London, South Africa 04.2001 -
Skills
Business development and planning
Lead prospecting
Business networking
Sales funnel management
Customer service
Sales expertise
Problem Solving
Project Planning
MS Word,Excel,Power Point
Time Management
Team Player
Certification
Certificate in Project Management at East London Management Institution
References
- Siphokazi, Nyababashe, MD, 073 934 7457, Lisakhanya Skills Development
- Ntombi, Mkosana, MD, 074 342 1406, Umsimbithi Tourism Consultant
- Sithembiso, Kofi, Lab Technician, 073 262 7534, Controlab
Training
- Moderation, Facilitation and Assessor (Regenesys Business School)
- Biodiversity Training (Department of Environment Affairs)
- Entrepreneurship Certificate Level 2 (Department of Environment Affairs)
Timeline
Sales Executive
Lisakhanya Skills Development Consultant
09.2015 - Current
Office Administrator
Umsimbithi Tourism Consultant
05.2014 - 05.2015
Bookkeeper
Kumkani FM Radio
02.2011 - 03.2014
Grade 12 -
Ebenezer Majombozi High School
04.2001 -
BBA - Business Administration And Management
MSC Business Holdings
04.2001 -
Similar Profiles
SAURAV KR MISHRASAURAV KR MISHRA
GM & National Head (CII MCC) & Senior Consultant C at CII Model Career Centre - National Head & General Manager ( + B2B + Operations + BD + P&L) & Senior Consultant – Confederation of Indian Industry (CII) SkillsGM & National Head (CII MCC) & Senior Consultant C at CII Model Career Centre - National Head & General Manager ( + B2B + Operations + BD + P&L) & Senior Consultant – Confederation of Indian Industry (CII) Skills
Esethu Sonika GqumEsethu Sonika Gqum
Administrator at Altitude Skills DevelopmentAdministrator at Altitude Skills Development
Joyce BalongJoyce Balong
Attorney III at Technical Education and Skills Development AuthorityAttorney III at Technical Education and Skills Development Authority
Mohammad Ariful IslamMohammad Ariful Islam
Kitchen Helper/Staff at King Dragon ResturantKitchen Helper/Staff at King Dragon Resturant
Abongile MatshayaAbongile Matshaya
Maintenance Technician at MERCEDES-BENZ SOUTH AFRICA (PTY) LTDMaintenance Technician at MERCEDES-BENZ SOUTH AFRICA (PTY) LTD