Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Zola gwele

Province

Summary

Dynamic Social Work Supervisor with the Gauteng Department of Health, skilled in policy development and crisis intervention. Achieved improved healthcare access and outcomes through effective stakeholder engagement and capacity building. Proven ability in problem-solving and collaboration, enhancing service delivery and community participation in health initiatives.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Social Work Supervisor

Gauteng Department of Health
Johannesburg
11.2015 - Current

Key Responsibilities

  • Programme Management: Overseeing the development and implementation of the health system programme, ensuring alignment with national health priorities.
  • Stakeholder Engagement: Engage with local takeholders, including healthcare providers, community leaders, and government officials, to promote collaboration and integration of health services in health education and awareness.
  • Capacity Building: Build capacity within the health system to improve service delivery, including training and support for healthcare workers, NGOs and civil society groups.
  • Monitoring and Evaluation: Monitor programme progress and evaluate outcomes to inform decision-making, policy formulation, and improve service delivery.

Outcomes and Impact

  • Improved Healthcare Delivery: Enhance healthcare delivery within hospital clusters at the tertiary to secondary to the
  • District level, aimed at improving access and quality of services.
  • Community Engagement: Foster community engagement and participation in healthcare planning and delivery.
  • Integration of Services: Promote integration of health services to ensure comprehensive care.
  • Enhanced Healthcare Access: Improved access to quality healthcare services at the district level.
  • Better Health Outcomes: Improved health outcomes through effective programme management and community engagement.
  • Strengthened Health Systems: Strengthened district health systems through capacity building and integration of services.

Social Worker & Coordinator for EHWP

Eastern Cape Department of Health
Flagstaff
11.2007 - 10.2015

Key Duties

  • Service Delivery Support: Implementations and support the delivery of healthcare and social development services with regards to counselling, health counselling, diagnosis and adherence to treatment at the district level.
  • Community Engagement: community outreach programs to engage with communities to understand needs and promote health and participation in health and social development initiatives.
  • Collaboration and Coordination: Collaborate with healthcare providers, social workers, police, NGOs and civil society organisations, and other stakeholders to ensure integrated and multisectoral health awareness, education and service delivery.
  • Data Collection and Reporting: Assist in research and collecting of data, statistics and reporting on programme outcomes and challenges.
  • Enhanced Community Engagement: Increased community engagement in health and social development for effectiveness of district health services in terms of surveillance, prevention and management.
  • Improved Service Delivery: Contributions to improved delivery of health and social services.
  • Better Outcomes: Support for achieving better health and social outcomes in the district in terms of the quality of life and life expectancy.

Outcomes and Impact

  • Improved Health and Social Outcomes: Contribute to improving health and social outcomes in the district.
  • Community Participation: Foster community participation in health and social development initiatives.
  • Integrated Service Delivery: Support integrated delivery of health and social services.

Skills and Qualifications

  • Knowledge of Health and Social Development: Understanding of principles and practices in health and social development.
  • Communication Skills: Effective communication for community engagement and collaboration.
  • Problem-Solving: Ability to address challenges in service delivery.

Education

Post Graduate Diploma in Public Health - Healthcare

University Of Pretoria
Pretoria, Gauteng
09-2025

Bachelor of Social Science in Social Work - Social Work

Walter Sisulu University
Mthatha, E.C.
03-2007

Matric/Grade 12 - General Studies

Phakamani S.S.S.
Butterworth, E.C.
12-1997

Skills

  • ASSESSMENT AND COUNSELLING
  • DIPLOMACY, MEDIATION & NEGOTIATION
  • POLICY DEVELOPMENT & ANALYSIS
  • CLIENT ORIENTATION AND CUSTOMER FOCUS, PROBLEM-SOLVING
  • INTERVIEWING AND INVESTIGATIONS, FACILTATION AND INVESTIGATING
  • NETWORKING & COLLABORATION
  • CONFLICT MANAGEMENT
  • PEOPLE MANAGEMENT
  • PLANNING AND ORGANISING
  • DECISION-MAKING
  • CRISIS INTERVENTION & CONFLICT RESOLUTION

Certification

Courses

  • CERTIFICATE OF THE PRE-SMS ENTRY PROGRAM

NATIONAL SCHOOL OF GOVERNMENT-2024

  • PUBLIC FINANCIAL MANAGEMENT

WORLD HEALTH ORGANISATION• 2024

  • HEALTH FINANCING FOR UNIVERSAL HEALTH COVERAGE

WORLD HEALTH ORGANISATION - 2024

  • GENDER AND HEALTH SYSTEMS STRENGTHENING.

GLOBAL HEALTH eLearning Center- 2024

  • KNOWLEDGE MANAGEMENT IN GLOBAL HEALTH PROGRAMS.

GLOBAL HEALTH eLearning Center- 2024

  • WATER, SANITATION, AND HYGIENE COURSE- WASH.

GLOBAL HEALTH eLearning Center - 2024

  • HUMAN RESOURCE FOR HEALTH: PRINCIPLES AND PRACTICE.

GLOBAL HEALTH eLearning Center- 2024

  • M&E FUNDERMENTALS.

GLOBAL HEALTH eLearning Center - 2024

Languages

IsiXhosa
Native language
English
Advanced (C1)
C1
Zulu
Advanced (C1)
C1
Sotho
Elementary (A2)
A2

Timeline

Social Work Supervisor

Gauteng Department of Health
11.2015 - Current

Social Worker & Coordinator for EHWP

Eastern Cape Department of Health
11.2007 - 10.2015

Post Graduate Diploma in Public Health - Healthcare

University Of Pretoria

Bachelor of Social Science in Social Work - Social Work

Walter Sisulu University

Matric/Grade 12 - General Studies

Phakamani S.S.S.
Zola gwele