Zola Faku
Office Administrator. Driver. Cashier. Au Pair
Port Elizabeth
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
1
1
Language
Work History
Receptionist Assistant
Kwantu Private Game Reserve
Sidbury
09.2022 - 11.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multi-line telephone system and greeted claimants during office visits.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained visitor log for entering and leaving facility for security purposes.
Cashier
Econo Foods
Port Elizabeth
05.2020 - 10.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Cashier
Steers
Port Elizabeth
03.2018 - 12.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Tallied cash drawer at beginning and end of each work shift.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Certificate - Data Capturing
Ululo Technologies
Port Elizabeth 01.2020 - 03.2020
Certificate - Secretarial Studies And Office Administration
Ululo Technologies
Port Elizabeth 01.2021 - 05.2021
Certificate - Advanced Computer Literacy
Ululo Technologies
Port Elizabeth 01.2020 - 03.2020
Skills
Telephone systems
undefinedAdditional Information
I have a code10 drivers license that is 3years and a travelling passport
Certification
[Area of expertise] License - [Timeframe]
Timeline
Receptionist Assistant
Kwantu Private Game Reserve
09.2022 - 11.2022
Certificate - Secretarial Studies And Office Administration
Ululo Technologies
01.2021 - 05.2021
[Area of expertise] License - [Timeframe]
06-2020
Cashier
Econo Foods
05.2020 - 10.2020
Certificate - Data Capturing
Ululo Technologies
01.2020 - 03.2020
Certificate - Advanced Computer Literacy
Ululo Technologies
01.2020 - 03.2020
Cashier
Steers
03.2018 - 12.2018
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