ZOEY STANLEY
PSYCHOLOGY STUDENT AT STELLENBOSCH
Elsies River, Cape Town,WC
Summary
An aspiring graduate with foundational knowledge in Psychology and Sociology with hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
2020
2020
years of professional experience
2
2
Languages
Work History
Sales Assistant
Lush Fresh Handmade Cosmetics
2024 - 2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Academic Peer Mentor
Stellenbosch University
2024 - 2024
- Fostered a supportive learning environment to encourage growth and development among peers.
- Boosted mentees academic performance with targeted tutoring and guidance on assignments.
- Enhanced students understanding of course material through one-on-one mentoring sessions.
Customer Service Representative
Takealot.com
2021 - 2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Part-time Administrator
Carelse Construction
01.2019 - 01.2020
- Managed the day to day paperwork, filed site reports and had to complete orders.
- Managed office inventory levels, ensuring adequate supplies were available
- Handled sensitive information discreetly, maintaining strict confidentiality at all times
Education
Bachelor of Arts - Psychology, Sociology
Stellenbosch University
04.2001 -
High School Diploma -
Elsies River High School
Cape Town 04.2001 -
Skills
Ms Office Suite
Hardworking and dedicated
Problem solving
Decision making
Visual merchandising
Team collaboration
References
- Brendan, Carelse, Quantity Surveyor, Carelseb@gmail.com- Carelse Construction
- Monique Savage, Lush Fresh Handmade Cosmetics- moniquesavage02@gmail.com
Interests
Participating in social activities, Reading novels, Music
Timeline
Part-time Administrator
Carelse Construction
01.2019 - 01.2020
Bachelor of Arts - Psychology, Sociology
Stellenbosch University
04.2001 -
High School Diploma -
Elsies River High School
04.2001 -
Sales Assistant
Lush Fresh Handmade Cosmetics
2024 - 2025
Academic Peer Mentor
Stellenbosch University
2024 - 2024
Customer Service Representative
Takealot.com
2021 - 2022