Zodwa Surprise Skosana
Office Administrator (currently Upgrading Skills In Office Management)
Pretoria
Summary
Dynamic Office Administrative Assistant with a proven track record at the City of Tshwane Metropolitan Municipality. Expert in document scanning and verbal communication, I enhanced customer satisfaction by promptly addressing inquiries and streamlined office processes through effective organizational systems. Committed to maintaining confidentiality while fostering a welcoming environment for clients and visitors.
Overview
1
1
year of professional experience
5
5
Languages
Work History
Office Administrative Assistant
City of Tshwane Metropolitan Municipality
03.2023 - 04.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
High School Diploma -
Zamokuhle High School
Limpopo 04.2001 -
Office Management
Skills Academy
GautengSkills
Document scanning
Verbal communication
Telephone reception
Confidentiality handling
Word processing
Customer engagement
Reception management
Spreadsheet development
Timeline
Office Administrative Assistant
City of Tshwane Metropolitan Municipality
03.2023 - 04.2024
High School Diploma -
Zamokuhle High School
04.2001 -
Office Management
Skills Academy
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