Zodwa Witness Mathebula
Nelspruit
Summary
Dynamic and results-driven professional with extensive experience in customer service at Coyotes Lounge. Proven ability in conflict resolution and cash handling, ensuring customer satisfaction and operational efficiency. Recognized for attention to detail and teamwork, consistently delivering exceptional dining experiences while maintaining a clean and organized environment.
Overview
8
8
years of professional experience
Work History
WAITER
COYOTES LOUNGE
09.2023 - 08.2024
- Greeted and seated guests, presenting menus and specials.
- Took food and beverage orders accurately and delivered promptly.
- Maintained table cleanliness and ensured a welcoming dining atmosphere.
- Assisted with resolving customer concerns to ensure satisfaction.
- Worked with kitchen and bar staff to ensure smooth service flow.
Cashier
WOOLWORTHS
01.2019 - 01.2023
- Basic maths
- Customer service
- Pos systems
- Cash handling and accuracy
- Processing transactions
- Balancing cash drawer
- Maintening the check out area
- Inventory management
Picker/packer
Winkelhak boere edms bpk farm
04.2016 - 09.2016
- Stacking and loading
- Inspecting and sorting
- Packaging
- Quality controlling
- Maintaining a clean and sanitary environment
- Following safety procedures
Education
Matric certificate - 12
Khula Secondary School
Nkomazi Skills
- Communication
- Time management
- Attention to detail
- Order taking and serving meals and drinks
- Teamwork and collaboration
- Conflict resolution
- Product knowledge
- Organizational skill
- Customer service and guest assistance
- Cash handling and payment collection
- Basic computer skills
- Problem-solving skill
- Flexibility
References
Available upon request
Languages
- Siswati
- English
- Xitsonga
- Sizulu
- Sotho
Personal Information
- Date of Birth: 12/11/92
- Gender: Female
- Nationality: South African
- Marital Status: Single
Timeline
WAITER
COYOTES LOUNGE
09.2023 - 08.2024
Cashier
WOOLWORTHS
01.2019 - 01.2023
Picker/packer
Winkelhak boere edms bpk farm
04.2016 - 09.2016
Matric certificate - 12
Khula Secondary School