Summary
Overview
Work History
Education
Skills
Software
Timeline
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Zodwa Mabaso

New Redruth Alberton

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Director

Starbees Holdings
07.2022 - Current
  • Work closely with organizational leadership and board of directors to guide operational strategy.
  • Monitor office workflow and administrative processes to keep operations running smoothly.
  • Oversee operations and provided corrective feedback to achieve daily and long-term goals.
  • Manage daily operations while overseeing multiple locations to foster increased productivity.
  • Reported issues to higher management with great detail.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Manager

Starbees Holdings
08.2021 - Current
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed and motivated employees to be productive and engaged in work.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Bookkeeper

Starbees Holdings(PTY)ltd
06.2020 - Current
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Reported financial data and updated financial records in ledgers and journals.
  • Maintained and processed invoices, deposits, and money logs.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Generated invoices upon receipt of billing information and tracked collection progress.

Education

High School Diploma -

Bedfordview High School
Johannesburg, South Africa
2019

Skills

Administration

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Software

ACS Clearing Software

Sage Cloud Software

Timeline

Director

Starbees Holdings
07.2022 - Current

Manager

Starbees Holdings
08.2021 - Current

Bookkeeper

Starbees Holdings(PTY)ltd
06.2020 - Current

High School Diploma -

Bedfordview High School

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Zodwa Mabaso