Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Generic
Zoë Nelson

Zoë Nelson

Sales Consultant
Pretoria

Summary

Proven Sales Consultant at De Heels, adept in strategic planning and time management, significantly enhancing customer satisfaction through expert product recommendations and consultative sales techniques. Skilled in both B2B sales and customer oversight, consistently delivering results beyond expectations.


Hostess at doppio zero and summit sky and grill bar , I learned professional customer service and satisfaction, Time management and problem solving skills

Overview

2
2
years of professional experience

Work History

Hostess

Summit Sky and Grill Bar
Pretoria ,south Africa
03.2023 - 04.2024

Sales Consultant

De Heels
Pretoria ,south Africa
02.2024 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic

Hostess

Doppio Zero Castle Gate
Pretoria , South Africa
02.2023 - 06.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Tourism Diploma And Cabin Crew License -

TPTT Academy
Springs
08.2024

Bachelors In Higher Education -

Pretoria High School For Girls
Pretoria
12.2022

Skills

    Prospect qualification

    Demonstrations

    B2B sales

    Strategic planning

    Time management

    Customer oversight

    Till counting

    Fire fightings

    Survival skills

    Aviation medicine (level 3 first aid )

Languages

English
Bilingual or Proficient (C2)
Afrikaans
Advanced (C1)

Reference

Doppio zero

Auriel - 0827744611

Email -castlegate@doppio.co.za


Summit sky and grill bar

Alison- 067385379


De heels boutique

Helder - 0836904436

Email- info@deheels.com

Timeline

Sales Consultant

De Heels
02.2024 - Current

Hostess

Summit Sky and Grill Bar
03.2023 - 04.2024

Hostess

Doppio Zero Castle Gate
02.2023 - 06.2023

Tourism Diploma And Cabin Crew License -

TPTT Academy

Bachelors In Higher Education -

Pretoria High School For Girls

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Zoë Nelson Sales Consultant