Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Zizipo Yavela Kepeyi

Sales Assiociate/Merchandiser
Centurion

Summary

Dynamic and results-driven professional with a proven track record at Smollan Group, excelling in merchandise planning and customer relationship management. Recognized for enhancing customer satisfaction through effective product knowledge and visual merchandising. A reliable and outgoing team player, consistently achieving sales targets and fostering strong customer loyalty.

Overview

4
4
years of professional experience
1
1
Language

Work History

Merchandiser

Smollan Group
11.2024 - Current
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.

Sales Associate

Gabriel
01.2022 - 01.2023
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Sales Representative

American Health Associates Inc.
01.2021 - 06.2021
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Education

No Degree - Art And Design

Central Johannesburg College
Johannesburg, South Africa
04.2001 -

Skills

    Merchandise planning

    Stock rotation

    Active listener

    Maintaining stock levels

    Friendly and outgoing

    Pricing and shelf labeling

    Reliable and punctual

    Customer relationship management (CRM)

    Visual merchandising

Software

Word

Excell

Timeline

Merchandiser

Smollan Group
11.2024 - Current

Sales Associate

Gabriel
01.2022 - 01.2023

Sales Representative

American Health Associates Inc.
01.2021 - 06.2021

No Degree - Art And Design

Central Johannesburg College
04.2001 -
Zizipo Yavela KepeyiSales Assiociate/Merchandiser