Zizipho Stefans
Waitress
Capetown
Summary
Proven waitress with a track record of enhancing customer satisfaction at Brauhaus Blouberg through exceptional service and upselling techniques. Adept at maintaining a clean dining environment and skilled in point of sale operation. Demonstrates excellent communication and multitasking abilities, contributing to performance improvement and sales growth.
Overview
7
7
years of professional experience
Work History
Waitress
Brauhaus Blouberg
11.2021 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitresses
Alphen Botique Hotel
12.2017 - 03.2018
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
NQF LEVEL 4 - Primary Health
Collage of Cape Town
Crawford03.2017
Skills
Table setting knowledge
Performance improvement
Sales expertise
Menu presentation
Accurate money handling
Upselling techniques
Point of sale operation
Timeline
Waitress
Brauhaus Blouberg
11.2021 - Current
Waitresses
Alphen Botique Hotel
12.2017 - 03.2018
NQF LEVEL 4 - Primary Health
Collage of Cape Town