Zizipho Ndamase
Admin 068 138 5661
Kokstad
Summary
Dynamic professional with a proven track record at Edgars, adept in enhancing customer experiences and boosting sales through exceptional communication and problem-solving skills. Excelled in team collaboration and proficient in leveraging computer skills to streamline operations. Demonstrated ability to maintain confidentiality and manage sensitive data, significantly improving organizational efficiency.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Front Desk Receptionist
Ibitech
01.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Admin Clerk
Aphiwe Trading
01.2021 - 01.2023
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
Administrative Officer
Thumbs Panel Beater
01.2019 - 01.2020
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Created, prepared, and delivered reports to various departments.
- Updated reports, managed accounts, and generated reports for company database.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
Sales Assistant
Edgars
01.2016 - 01.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Certification - Occupational Health And Safety
IQ Academy
Online06.2024
N6 - Human Resources Management
Esayidi TVET College
Kokstad12.2016
Matric - Matric
Still Johns College
Mtata12.2012
Skills
Communication skills
Team work
Computer skills
Problem solver
Timeline
Front Desk Receptionist
Ibitech
01.2023 - Current
Admin Clerk
Aphiwe Trading
01.2021 - 01.2023
Administrative Officer
Thumbs Panel Beater
01.2019 - 01.2020
Sales Assistant
Edgars
01.2016 - 01.2018
Certification - Occupational Health And Safety
IQ Academy
N6 - Human Resources Management
Esayidi TVET College
Matric - Matric
Still Johns College