Zizipho Mbongwa
Educator
Durban
Summary
Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments.
Overview
6
6
years of professional experience
1
1
Language
Work History
Call Center Sales Representative
Outworks
11.2023 - 01.2024
- Opened new accounts and documented personal, demographic, and payment information in system.
- Asked relevant questions to assist customers with selecting needed or requested products and services.
- Utilized sales techniques to build customer interest and close sales.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
Packer Operator
Oriental Restaurant
12.2017 - 01.2018
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Completed daily orders with expert picking and packing of shipments.
Education
Bachelor of Education in The Foundation Phase - Education
University of KwaZulu-Natal
Edgewood, Marian Hill, Pinetown 04.2001 -
No Degree - Higher Certificate in Sport Management Sciences
Durban University of Technology
ML Sultan, Durban 04.2001 -
Skills
Stress Tolerance
Building rapport
Call Center Customer Service
Performance Tracking
hobbies
i love to exercise and read novels or books during my free time.
Timeline
Call Center Sales Representative
Outworks
11.2023 - 01.2024
Packer Operator
Oriental Restaurant
12.2017 - 01.2018
Bachelor of Education in The Foundation Phase - Education
University of KwaZulu-Natal
04.2001 -
No Degree - Higher Certificate in Sport Management Sciences
Durban University of Technology
04.2001 -