Zizipho Mabusela
Clayville Ext 76
Summary
Dedicated Cloud Engineer with 8 years of experience in designing, implementing, and managing cloud-based backup solutions. Proven expertise in IBM Spectrum Protect and Azure, with additional experience collaborating with vendors supporting Commvault backup. Adept at cost management, automation, reviewing backup designs, and working closely with architects and cross-functional teams to ensure robust data protection and business continuity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cloud Engineer: Backups
Nedbank
06.2023 - Current
- Spearheaded the implementation of Azure Backup solutions for critical business applications, ensuring data protection and recovery capabilities
- Developed and executed disaster recovery plans, reducing downtime and enhancing system resilience
- Automated backup processes using PowerShell scripts, improving efficiency by 30%
- Collaborated with cross-functional teams to design and deploy scalable cloud infrastructure
- Monitored and optimized backup storage usage, achieving a 25% cost reduction
- Provided training and support to IT Graduates on Azure Backup and recovery procedures
- Oversaw Commvault Backup Operations: Collaborated with an external team to ensure the successful completion of all backup processes
- License Management: Monitored and maintained sufficient licensing for backup operations
- Cost Monitoring: Regularly reviewed and managed backup-related costs to ensure budget compliance using PowerBI
- Vendor Assistance: Provided support to external vendors by addressing their requests and facilitating necessary changes
- Client Upgrades: Logged and managed requests and changes related to client upgrades
- Migrate on-premises workloads to Cloud
System Engineer II
Nedbank
10.2020 - 05.2023
- Perform a backup server health check (on-premises and on Azure).
- Monitor, investigate, and resolve missed or failed backups (on-premises and on Azure).
- Restore/Recover Data (On-premises and on Azure)
- Define and manage retention policies, management classes, and copy groups (on-premises and on Azure).
- Disaster recovery planning and participation (on-premises and Azure).
- Installation, configuration, and administration of backups across all OS platforms using IBM Spectrum Protect BA Client, API, TDP for SQL, Oracle, DB2, and Domino.
- Define and manage storage pools in line with standards.
- Evaluates and applies software upgrades and support packs as required to solve production problems and/or ensure compliance and system integrity.
- Provided 24/7 rotating on-call support.
System Engineer I
Nedbank
08.2018 - 09.2020
- Install and configure Spectrum Protect server instances and client software.
- Set up a LAN-free and LAN-based backup solution.
- Administer daily backup operations.
- Monitor scheduled and manual backups, and analyze failures.
- Configure tape library paths and drive settings.
- Manage tape libraries, and perform audits.
- Monitor backup performance.
- Perform health checks and tuning based on loads.
- Submit regular backup operation reports.
- Document backup policies and retention schedules.
- Perform a business impact analysis and risk assessments.
- Provided 24/7 rotating on-call support.
Backup Admin Graduate
EOH placed at Nedbank
09.2017 - 07.2018
- Assisting with Daily Operations: Support daily backup operations under supervision
- Help monitor scheduled and manual backups
- Learning and Documentation: Learn about backup policies and procedures
- Assist in documenting backup processes
- Basic Troubleshooting: Help troubleshoot minor backup issues
- Report issues to senior administrators
- Performance Monitoring: Assist in monitoring backup performance
- Learn to perform basic health checks
- Tape Management: Assist in managing tape libraries
- Help with periodic audits
- Reporting: Assist in preparing backup operation reports
- Learn to document backup activities
- Training and Development: Participate in training sessions
- Develop skills in backup and recovery processes
Desktop Support Intern
Department of Rural Development and Agrarian Reform
12.2015 - 11.2016
- Application Support and hardware repairs
- Provide remote assistance to our users with any IT Related issues
- Setup new computers create new user accounts and join users to domain
- Install, configure and trouble shoot transversal system (BAS, PERSAL& LOGIS)
- Network diagnosis and troubleshooting (LAN / WAN & WIFI)
- Communicate effectively with technical and nontechnical colleagues at all levels
Education
ND - Information Technology (Support Services)
Walter Sisulu University
Grade 12 -
JS Skenjana SSS
Skills
- Backup Management
- Backup Scheduling
- Backup Policy Management
- Operating Systems: Windows, Linux, AIX, and Solaris
- Database: MySQL, Mango, Oracle, SAP HANA, and DB2
- Programming Language: Python
- Cloud automation: Chef, DevOps, and Terraform
Certification
- Microsoft AZ-900, 2020
- Microsoft Azure Solutions Architect Expert
- AWS Cloud Practitioner
- CISCO ICND1
References
- Thembi Mahlangu, +27748690993, thembima@nedbank.co.za, Nedbank, Cloud Engineer: Storage
- Mahlanze Ntokozo, +27836803550, ntokozoma@nedbank.co.za, Nedbank, Development Manager
Timeline
Cloud Engineer: Backups
Nedbank
06.2023 - Current
System Engineer II
Nedbank
10.2020 - 05.2023
System Engineer I
Nedbank
08.2018 - 09.2020
Backup Admin Graduate
EOH placed at Nedbank
09.2017 - 07.2018
Desktop Support Intern
Department of Rural Development and Agrarian Reform
12.2015 - 11.2016
- Microsoft AZ-900, 2020
- Microsoft Azure Solutions Architect Expert
- AWS Cloud Practitioner
- CISCO ICND1
ND - Information Technology (Support Services)
Walter Sisulu University
Grade 12 -
JS Skenjana SSS
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